At a Glance
- Tasks: Handle stock, maximise sales, and provide excellent customer service in a fast-paced environment.
- Company: Join Fyfes, Northern Ireland's largest independent Motor Factor with over a century of experience.
- Benefits: Competitive salary, 30 days annual leave, pension contribution, and on-the-job training.
- Other info: Dynamic team environment with targeted bonuses and staff discounts on products.
- Why this job: Kickstart your career in the automotive sector with hands-on experience and growth opportunities.
- Qualifications: Experience in a warehouse, knowledge of vehicle parts, and strong customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Do you want to work for a Motor Trade Market Leader? Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 250 staff, of which more than 80 have been with the company in excess of 10 years. Over the generations, Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business. Distributing across Northern Ireland's automotive aftermarket and fabrication sector, our reputation for our core value of customer service is recognised throughout our customer base.
The Position: We are currently recruiting for a full-time, permanent Warehouse Operative/Counter Sales Parts Advisor in our Dunmurry Branch.
Hours: You will work 40 hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. Occasional Saturday working will be expected paid at overtime rate (approximately 1 in 2 Saturdays, 09:00 to 13:00).
Job Role: As a Warehouse Operative and Counter Sales Parts Advisor, you will play a key role in ensuring the smooth handling of stock to our branches and customers. You will also help to maximise sales by establishing excellent relationships with existing and new customers at the counter. This is a hands-on position within a fast-paced environment where attention to detail and teamwork are essential. The role represents a great opportunity for individuals wishing to develop a career in the automotive sector.
The main duties of the role will be:
- Receiving, checking and storing incoming deliveries
- Picking, packing and dispatching orders
- Maintaining stock accuracy through regular stock checks and system updates
- Ensuring warehouse areas are clean, tidy and safe at all times
- Maximising sales for the branch
- Handling parts requirements of customers through counter service and sales
- Serving customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly
- Working within a team and communicating and liaising with other team members
Qualifications / Skills / Experience: To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria.
Essential Criteria:
- Experience in a warehouse or distribution setting
- A good knowledge of vehicle parts
- A record of great customer service
- Strong attention to detail and organisation skills
- Strong interpersonal skills with a friendly and approachable outlook
Desirable Criteria:
- Forklift licence
- Full Driving License
- Knowledge of inventory or warehouse management systems
- Previous experience in an automotive sales environment, counter sales or motor mechanics
- Previous experience working with MAM Autopart and Autocat software
In return we will offer you:
- Competitive Salary
- On the job training - we want to see our staff succeed
- 30 days annual leave (including Bank Holidays) after first year, (28 days in year one)
- Pension contribution
- Targeted Team Bonus
- Staff terms on product purchases
*As part of the application process, candidates will receive an equality monitoring form to be returned to our HR team.* To be considered for this position, please click APPLY to send us your up-to-date CV.
Warehouse Operative/Counter Sales Parts Advisor Dunmurry TLNT1_NI in Belfast employer: Fyfes
Fyfes is an exceptional employer, offering a supportive work culture that values teamwork and customer service excellence. With over 30 days of annual leave after the first year, competitive salaries, and on-the-job training, employees have ample opportunities for growth within the automotive sector. Located in Dunmurry, this family-run business not only boasts a long-standing reputation but also fosters strong relationships among staff, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operative/Counter Sales Parts Advisor Dunmurry TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fyfes. Understand their values, products, and what makes them a leader in the motor trade. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it’s a warehouse role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Warehouse Operative/Counter Sales Parts Advisor Dunmurry TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in warehouse or distribution settings, especially if you've got a good knowledge of vehicle parts. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your previous customer service experience. We love candidates who can demonstrate strong interpersonal skills and a friendly approach!
Be Detail-Oriented:Attention to detail is key in this fast-paced environment. When writing your application, mention any experiences where you’ve had to maintain accuracy or organisation in your work. It’ll show us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fyfes
✨Know Your Vehicle Parts
Brush up on your knowledge of vehicle parts before the interview. Being able to discuss specific parts and their functions will show that you’re serious about the role and understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about building relationships, so demonstrating your interpersonal skills will be key to impressing the interviewers.
✨Demonstrate Attention to Detail
Since the job requires strong attention to detail, think of instances where your organisational skills made a difference. Whether it’s managing stock or ensuring orders are correct, share these experiences to highlight your suitability.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your interest and enthusiasm for the position, and it gives you a chance to learn more about Fyfes and their expectations.
