Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise sales by building relationships with customers and handling parts enquiries.
- Company: Join Fyfes, Northern Ireland's largest independent Motor Factor with a family business vibe.
- Benefits: Competitive salary, 30 days annual leave, pension contribution, and staff discounts.
- Other info: Dynamic team environment with a focus on success and customer satisfaction.
- Why this job: Kickstart your career in the automotive sector with on-the-job training and growth opportunities.
- Qualifications: Great customer service skills and knowledge of vehicle parts are essential.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to work for a Motor Trade Market Leader? Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 250 staff, of which more than 80 have been with the company in excess of 10 years. Over the generations, Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business, distributing across Northern Ireland's automotive aftermarket and fabrication sector. Our reputation for our core value of customer service is recognised throughout our customer base.
The Position: We are currently recruiting for a full-time, permanent Counter Sales Parts Advisor in our Mallusk Branch.
Job Role: The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone.
Main Duties:
- To maximise sales for the branch
- Handle parts requirements of customers through counter service and sales
- To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly
- To work within a team and to communicate and liaise with other team members
- Warehouse duties - receiving, checking and storing incoming deliveries. Picking, packing and dispatching orders.
Qualifications/ Skills/ Experience: This role represents a great opportunity for individuals wishing to develop a career in the automotive sector. To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria:
Essential Criteria:
- A record of great customer service
- A good knowledge of vehicle parts
- Strong interpersonal skills with a friendly and approachable outlook
- Good computer skills to utilise our electronic parts catalogues and product lookup systems
Desirable Criteria:
- Previous experience in an automotive sales environment, counter sales, or motor mechanic
- Previous experience working with MAM Autopart and Autocat software
- Previous experience working in a warehouse picking, packing and dispatching orders
- Full driving license
In return we will offer you:
- Competitive Salary
- On the job training - we want to see our staff succeed
- 30 days annual leave (including Bank Holidays) after first year, (28 days in year one)
- Pension contribution
- Targeted Team Bonus
- Staff terms on product purchases
To be considered for this position, please click APPLY to send us your up-to-date CV.
Counter Sales Parts Advisor - Mallusk in Belfast employer: Fyfes
Contact Detail:
Fyfes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Parts Advisor - Mallusk in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fyfes and their values. Understanding their commitment to customer service will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in customer service and knowledge of vehicle parts.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits well with their existing staff, so be yourself and engage with them.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Counter Sales Parts Advisor - Mallusk in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Counter Sales Parts Advisor role. Highlight your customer service experience and any knowledge of vehicle parts. We want to see how you can bring value to our team!
Show Off Your Skills: Don’t just list your skills; give examples! If you've worked in automotive sales or have experience with MAM Autopart, let us know how you used those skills to achieve results. We love a good story!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon. We’re looking for someone who can connect with customers, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Fyfes
✨Know Your Parts
Brush up on your knowledge of vehicle parts before the interview. Familiarise yourself with common automotive components and their functions, as well as any specific products Fyfes offers. This will show your enthusiasm for the role and help you answer technical questions confidently.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This is crucial for a Counter Sales Parts Advisor, so be ready to share your experiences.
✨Team Player Mindset
Since you'll be working as part of a team, think of instances where you've collaborated effectively with others. Highlight your interpersonal skills and how you contribute to a positive team environment. This will demonstrate that you're not just a great individual contributor but also a supportive colleague.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.