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- Tasks: Onboard clients and be their go-to contact for all FSS services.
- Company: Join FXSpotStream LLC, a dynamic company in the finance sector.
- Benefits: Enjoy flexible remote work options and a supportive team environment.
- Why this job: Make a real difference by enhancing client experiences and driving trade volume.
- Qualifications: Strong customer service skills and a passion for building relationships.
- Other info: Office hours Monday to Thursday with remote Fridays for work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
FXSpotStream LLC (FSS) seeks an outgoing and customer service‐oriented individual to join the organization as a Relationship Manager (RM) in a role that bridges the Onboarding and Sales functions. The position is based in London, with office hours Monday through Thursday and remote Fridays, with flexibility for occasional additional remote workdays.
Responsibilities
- Onboard clients onto the FSS service.
- Act as the client's main point of contact, responding to needs and educating about FSS services.
- Provide excellent service and continuously seek opportunities to increase trade volume and improve the client experience.
Relationship Manager (London) employer: FXSpotStream, LLC
Contact Detail:
FXSpotStream, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FXSpotStream LLC on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding FSS's services inside out. We should be ready to discuss how we can enhance client experiences and boost trade volume based on their offerings.
✨Tip Number 3
Show off our customer service skills during the interview! Share specific examples of how we've successfully managed client relationships in the past, highlighting our ability to educate and respond to needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re genuinely interested in joining the team at FXSpotStream.
We think you need these skills to ace Relationship Manager (London)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about building relationships, so show us how you connect with others.
Tailor Your Application: Make sure to customise your application for the Relationship Manager role. Highlight your experience in customer service and onboarding, and explain how you can bridge the gap between clients and our services. We love seeing how you can add value to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at FXSpotStream.
How to prepare for a job interview at FXSpotStream, LLC
✨Know Your Stuff
Before the interview, make sure you understand FXSpotStream LLC's services inside out. Familiarise yourself with their onboarding process and how they enhance client experiences. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your People Skills
As a Relationship Manager, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will highlight your ability to connect with clients and provide top-notch service.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Ready for Role-Play
You might be asked to role-play a client interaction during the interview. Practice scenarios where you onboard a new client or handle a tricky situation. This will help you showcase your problem-solving skills and adaptability in real-time.
