POSITION SUMMARY
The FXAIR Senior Charter Broker will possess the skills and qualities needed to build and maintain a portfolio of clients, ensuring that they are regularly exposed to the full suite of FXAIR and Flexjet products. The individual will have a strong background in sales and business development, although aviation experience is an advantage, it is by no means essential. A proven track record in successful account management is vital and should be accompanied by a desire to learn and progress within the organisation. The successful candidate will be self-motivated and able to thrive in a target-driven team environment. The role requires someone who is adaptable to change and can take direction from senior leadership.
DUTIES & RESPONSIBILITIES
- Proactive and measured outbound sales efforts to build and maintain a diverse client base.
- Maximise all inbound opportunities by offering tailored offerings and delivering profitable bookings.
- Ensure clients receive the right products and services for their current requirements.
- Regular engagement with the Flexjet sales team if the client is identified as having shared ownership potential.
- Commitment to delivering outstanding customer service.
- Owning and meeting/exceeding FXAIR targets and KPIs on Revenue/Margin/New Business/Referrals.
- Commitment to log all sales efforts via FXAIR Salesforce CRM.
- Ensure each inbound lead is handled swiftly, and professionally, with a clear focus on securing the business.
- A desire to maximise each charter opportunity whilst maintaining a focus on the long-term progression of the client.
- Take a dynamic approach to sales, pivoting with market trends and external challenges.
- Collaborate and build strong links with Client Service and Revenue Management teams.
- Be acutely aware of the importance of fostering long-term relationships with both clients and our supplier network.
- Diligent sourcing of aircraft through our One-Sky approved operator network, ensuring all options reflect the high levels of quality and service our clients come to expect.
- Liaising with our Revenue Management team to check on-fleet and managed solutions for each and every request.
- Successful management of charter bookings from enquiry to Client Services handover.
- Embody the brand and make a positive contribution to the FXAIR Culture.
EDUCATION & EXPERIENCE
- BA degree or equivalent from a two-year college or technical school in a service and/or hospitality field is preferred, or equivalent combination of education and experience.
- Experience in the business aviation industry is preferred.
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
- Language skills are advantageous.
REQUIRED SKILLS & QUALIFICATIONS
- Must possess the legal ability to work in the European Union.
- Be prepared to make regular visits to corporate offices.
- Have strong attention to detail.
- The ability to work in a team atmosphere, and manage a flexible schedule.
- Possess the ability to grow and thrive in a performance driven culture where communication and teamwork are keys to success.
SCHEDULE
- Ability and willingness to work early & late shifts, weekends, holidays, and additional hours as required
