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- Tasks: Help create fun and engaging activities for hotel guests of all ages.
- Company: Join the stunning Fairmont Windsor Park, a luxurious five-star hotel.
- Benefits: Enjoy free meals, dry cleaning, parking, and a supportive employee assistance programme.
- Other info: Great opportunities for career growth within a rapidly expanding company.
- Why this job: Make memorable experiences while working in a beautiful countryside setting.
- Qualifications: Strong organisational skills and a passion for providing excellent service.
The predicted salary is between 22000 - 26000 £ per year.
Free meals on duty. Uniform dry cleaned. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Wage stream. Employee assistance programme.
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
The Activity Assistant supports the delivery of engaging, inclusive and enjoyable activities for hotel guests and residents. Working closely with the wider hotel team, this role assists in planning, organising and running a varied programme of recreational and social activities tailored to corporate, leisure and residential guests. The Activity Assistant helps to create memorable experiences while ensuring activities are delivered safely, professionally and within budget.
- Assist in planning, organising and delivering a varied programme of daily activities, events and seasonal initiatives for guests of all ages.
- Support the promotion of the activity schedule through displays, digital platforms and direct guest engagement.
- Encourage guests and residents to participate in meaningful and enjoyable activities during their stay.
- Liaise with hotel departments and external partners to help coordinate events and ensure smooth delivery.
- Prepare, set up and monitor activity spaces, ensuring compliance with health, safety and company policies.
- Maintain activity supplies and equipment, tracking stock levels and supporting budget control.
- Provide friendly, professional and efficient service while responding to guest requests and special projects.
- Assist with themed events, games, sports, crafts and family-focused activities, including holiday programmes.
- Complete required training (including first aid and DBS clearance where applicable) and attend team meetings.
- Support wider hotel operations during quieter activity periods and contribute positively as an active member of the hotel team.
Providing a high-quality service comes naturally to you. Strong organizational and leadership skills. Very good at multi-tasking and remaining calm under pressure. Excellent communication skills with a high standard of written and spoken English and a secondary language preferred. Ability to take initiative and deal with unexpected situations and last-minute changes. A smart and professional appearance. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner. Experience in a similar role within a 5-star hotel is a significant advantage.
We are growing rapidly and with growth comes advancement opportunities. Being part of the Aurora group there are exciting opportunities for career progression and development across our properties and brands.
Activities Assistant in Surrey employer: FWP-Spa
Contact Detail:
FWP-Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Assistant in Surrey
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to explore Fairmont Windsor Park's website and social media. Familiarising yourself with their activities and values will help you connect better during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your approachable and positive nature shine through. Remember, they’re looking for someone who can engage guests and create memorable experiences, so be yourself!
✨Tip Number 3
Be ready to share your ideas! Think about fun activities or events you could bring to the table. Showing initiative and creativity can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in joining the team.
We think you need these skills to ace Activities Assistant in Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for activities and guest engagement. A bit of enthusiasm can go a long way!
Tailor Your Application: Make sure to tailor your application to the Activities Assistant role. Highlight any relevant experience you have in planning and delivering activities, and how you’ve created memorable experiences for guests in the past. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at FWP-Spa
✨Know the Hotel Inside Out
Before your interview, take some time to research Fairmont Windsor Park. Familiarise yourself with their values, services, and the types of activities they offer. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Organisational Skills
As an Activities Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully planned and executed events or activities. Highlight your ability to stay calm under pressure and how you manage unexpected changes.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for creating memorable experiences for guests. Use positive language and share stories that reflect your proactive approach and friendly demeanour. Remember, they’re looking for someone who can engage guests and make their stay enjoyable.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the hotel. This shows you're serious about the position and helps you gauge if it's the right fit for you.