At a Glance
- Tasks: Manage TikTok Shop accounts, optimise sales strategies, and drive success for sellers.
- Company: Join Flywheel, a leading digital commerce agency with a vibrant culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and personal growth.
- Why this job: Be at the forefront of e-commerce and social media marketing on TikTok.
- Qualifications: Experience in e-commerce and digital marketing, especially on social media platforms.
The predicted salary is between 49500 - 60500 £ per year.
About Flywheel
Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
We are seeking an experienced Account Manager to support our TikTok Shop sellers in optimizing their online sales strategies. This role is crucial in driving the success of our sellers by providing comprehensive support across catalog management, creator attribution, paid media strategies, and sales reporting. The ideal candidate will have a strong background in ecommerce operations, digital marketing, and a deep understanding of the TikTok platform.
What You Will Do:
- Catalog, Item, and Product Strategy & Operations:
- Strategy Development: Create and implement go-to-market and assortment strategies, including hero product selection and new item creation.
- Pricing and Promotions: Manage and execute pricing strategies and promotions, including merchant-funded and TikTok-funded initiatives.
- Product Optimization: Consult on supply chain and fulfilment, optimize product card images and copy, and manage content uploads.
- Catalog Management: Conduct ongoing evaluations of retail-readiness for all SKUs, maintain the catalog, and ensure overall shop health.
- Creator Attribution Management:
- Content Consultation: Provide advice on best practices for conversion-driving content.
- Creator and Affiliate Management: Discover, select, and manage creators and affiliates, ensuring alignment with brand goals and high GMV-driving potential.
- Campaign Execution: Help build and share invitations and creative briefs with affiliates, manage data reporting, and boost top-performing organic content with paid media.
- Paid Media Strategy, Management & Optimization:
- Budget and Campaign Strategy: Develop and manage go-to-market budgets, execute and optimize campaigns across various ad types.
- Campaign Management: Continuously launch, manage, and optimize campaigns to meet KPIs, leveraging TikTok Ads Manager for scalable creative rotations.
- Sales Reporting & Analysis:
- Sales Reporting: Provide comprehensive sales reports, including gross sales, units, GMV, AOV, and trends.
- Performance Analysis: Deliver insights on creator and affiliate performance, media/ad spend, and overall campaign effectiveness.
- Monthly Summaries: Provide monthly summaries with data-driven insights, top-performing creatives and products, and recommendations for optimization.
Who You Are:
You have a proven track record in ecommerce management, particularly with retail and social media platforms like TikTok. You possess strong digital commerce skills and can translate data and insights into actionable strategies that drive results for clients/sellers. You excel in analyzing data, identifying trends, and making informed decisions that enhance performance. You have a keen eye for brand merchandising, optimizing product listings and content, ensuring high engagement and conversion rates. You work well working cross functionally with clients, global team members, creators, affiliates and fostering relationships that lead to successful campaigns. You are meticulous in managing catalogs and campaigns, ensuring that all aspects align with business objectives.
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
Inclusive Workforce
At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals. Flywheel is an Equal Opportunity Employer and participates in E-Verify. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
TikTok Shop Account Manager in London employer: FWDUS Flywheel Digital
At Flywheel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With competitive rewards, extensive learning opportunities, and a commitment to inclusivity, our team members thrive in an environment that supports both personal and professional growth. Located in dynamic office hubs worldwide, we ensure our employees feel inspired and connected while enjoying generous benefits like parental leave and volunteering opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Account Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FWDUS Flywheel Digital are looking for when hiring for a TikTok Shop Account Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to FWDUS Flywheel Digital for the TikTok Shop Account Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at FWDUS Flywheel Digital as a TikTok Shop Account Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out FWDUS Flywheel Digital’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a TikTok Shop Account Manager.
We think you need these skills to ace TikTok Shop Account Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FWDUS Flywheel Digital, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FWDUS Flywheel Digital's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FWDUS Flywheel Digital. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FWDUS Flywheel Digital
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FWDUS Flywheel Digital uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FWDUS Flywheel Digital. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
