Duncan & Todd is seeking a Head of Customer Growth & CRM to shape and lead our customer growth strategy across optical and audiology in Scotland. The role builds a best-in-class CRM, customer lifecycle, and retention program to drive new customers, loyalty and long-term value.
You will work with Marketing, Retail Leadership, Clinical Excellence and E-commerce teams to leverage data, segmentation and targeted communications for measurable business growth.
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Head of Customer Growth & Lifecycle employer: FWB
ALEX-BEGG GROUP is an exceptional employer, offering a unique opportunity to lead a prestigious luxury brand in the heart of Ayrshire. With a commitment to craftsmanship and innovation, employees benefit from a supportive work culture that fosters creativity and professional growth, alongside competitive remuneration and the chance to be part of a globally respected heritage brand.
