Job Description
- Permanent 0.8 FTE or 1 FTE
- Weekdays with an on-call component
- Location – Kensington with free onsite parking
Make a difference to WA parents and support them to navigate challenges and build the skills needed to give their children the best start in life.
Ngala Residential Parenting Service is based at our purpose-built Centre in Kensington which provides a welcoming and safe space where families can stay on‑site and work directly with our team of qualified professionals to solve a huge range of parenting challenges. We use evidence‑informed practices to develop realistic strategies that work for the whole family.
We know that every child and every family is unique, and our multidisciplinary team of Child Health Nurses, Registered Nurses, Midwives, Lactation Consultants, Mothercraft Nurses, Social Workers and Psychologists are all highly qualified, dedicated and treat everyone with kindness and respect.
Position Overview
The Nursing Co‑ordinator – Residential Services provides leadership for the multidisciplinary team (above), clinical oversight and management for the day and residential programs at Ngala in Kensington. This leadership role is responsible ensuring the delivery of high‑quality, person‑centred care.
Reporting to the Operations Manager, Clinical Services, this role combines service coordination, team leadership and operational responsibilities. You will support and develop your team, guide service delivery and lead quality improvement and service improvements.
The position ensures seamless transitions of care, continuous operational compliance, and clinical excellence across a 24/7 service environment. Acting as a key escalation point, the Senior Coordinator maintains rigorous clinical governance, manages risk, and fosters a collaborative, high‑performance team culture.
Key Responsibilities
- Model of Care Execution: Oversee and implement evidence‑based models of care across both day‑treatment programs and overnight residential services.
- Clinical Standards & Accreditation: Ensure service operations comply strictly with relevant healthcare and national safety standards.
- Auditing & Continuous Improvement: Lead regular clinical audits, incident reviews, and quality improvement activities to mitigate risks and elevate the
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