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- Tasks: Coordinate customer service and office operations while managing inbound calls and documentation.
- Company: Join a dynamic digital design studio with a supportive team culture.
- Benefits: Stable full-time hours, paid Christmas shutdown, free parking, and staff discounts.
- Why this job: Be the first point of contact and make a real difference in customer relationships.
- Qualifications: Fluency in English and Polish, strong organisational skills, and customer service experience.
- Other info: Enjoy a vibrant office environment with an on-site coffee machine and growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organised and communicative Office Administrator to join the Milta team. You will play a central role in coordinating our customer service and office operations. Your primary responsibilities will include:
- Acting as the first point of contact for a high volume of inbound calls.
- Expertly managing documentation for our external accountants.
- Ensuring the smooth day-to-day running of our administrative systems.
This is a pivotal role where your efficiency and professional manner directly support our team and customer relationships.
Key Responsibilities
- Handling all inbound phone enquiries with a polite, professional, and helpful manner.
- Accurately filing, organising, and forwarding invoices and financial documents to the company’s accountants.
- Managing and coordinating digital documents using platforms like Google Drive and Dropbox.
- Providing exceptional administrative support to ensure office efficiency.
- Adhering strictly to internal processes for confidentiality and data handling.
What We Offer
- A stable, full-time schedule with no weekends or overtime.
- Paid Christmas shutdown period each year.
- Paid 30-minute lunch break & free on-site parking.
- Uniform provided and training given.
- Staff discount & access to trade prices for automotive parts (for personal use).
- A supportive office environment with an on-site coffee machine.
Essential Criteria
- Fluency in both English and Polish (spoken and written) is essential.
- Proven confidence in handling high-volume phone calls.
- Exceptional organisational skills and the ability to multitask seamlessly.
- Strong attention to detail, particularly with documentation.
- Proficiency with email, phone systems, Google Drive, spreadsheets, and document platforms like Dropbox.
- Reliability, punctuality, and commitment to the stated working hours.
- A professional, customer-focused mindset and a team-player attitude.
- Previous experience in administration, customer service, or a technical/automotive environment.
- Experience handling documentation for external accountants.
This role will commence in January 2026. The successful candidate will undergo a 6-month probation period. A discretionary, non-contractual bonus may be considered upon successful completion of probation.
If you meet the essential criteria and are looking for a stable and rewarding role within a dedicated team, please submit your CV and a cover note in English to karolina@milta.co.
Customer Service Coordinator in Bristol employer: FutureSight Studios Ltd.
Contact Detail:
FutureSight Studios Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Bristol
✨Tip Number 1
When you’re prepping for that interview, make sure to brush up on your phone etiquette. Since you'll be handling a high volume of calls, practice answering common customer queries in a polite and professional manner. We want you to shine as the first point of contact!
✨Tip Number 2
Get familiar with Google Drive and Dropbox before your interview. Being able to demonstrate your proficiency with these platforms will show that you’re ready to manage and coordinate digital documents like a pro. We love seeing candidates who come prepared!
✨Tip Number 3
Don’t forget to highlight your organisational skills! Think of examples from your past experiences where you’ve successfully managed multiple tasks or maintained documentation. We’re all about efficiency, so showing us how you can keep things running smoothly is key.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board with the Milta team!
We think you need these skills to ace Customer Service Coordinator in Bristol
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your CV: Make sure your CV is tailored to the Customer Service Coordinator position. Highlight relevant experience, especially in handling high-volume calls and managing documentation. We love seeing how your skills align with what we’re looking for!
Craft a Compelling Cover Note: Your cover note is your chance to make a strong first impression. Keep it concise but impactful—explain why you’re excited about this role and how you can contribute to our team. Remember, we’re looking for someone who’s not just qualified, but also a great fit for our culture!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at FutureSight Studios Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Coordinator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like handling inbound calls and managing documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've demonstrated your organisational skills or handled high-volume calls. Practising your responses will help you articulate your experiences clearly during the interview.
✨Show Off Your Tech Skills
Since the role involves using platforms like Google Drive and Dropbox, be prepared to discuss your proficiency with these tools. You might even want to mention any specific projects where you used them effectively. This will demonstrate your readiness to hit the ground running.
✨Be Personable and Professional
Remember, this role is all about customer interaction. During the interview, showcase your polite and professional manner. Smile, maintain eye contact, and engage with your interviewer. This will reflect your customer-focused mindset and team-player attitude, which are crucial for the role.
