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For Companies At a Glance
- Tasks: Support HR processes from onboarding to offboarding, ensuring a smooth employee experience.
- Company: Join QA, a diverse and inclusive company focused on personal growth and development.
- Benefits: Enjoy 27 days holiday, health plans, gym access, and continuous learning opportunities.
- Why this job: Be the first point of contact in a dynamic team, influencing positive changes in HR.
- Qualifications: No specific qualifications required; just bring your organisational skills and enthusiasm!
- Other info: Hybrid working available in Slough or London, with a focus on personal development.
The predicted salary is between 30000 - 42000 £ per year.
General information
Title: People Operations Coordinator
Contract type: Fixed-term Contract
Location: Slough or London/Slough Hybrid
Vacancy details
Reference: 1000009219
Job advert
People Operations Coordinator
Slough or London/Slough Hybrid
Competitive Salary
We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team.
Responsibilities
- HR Operations & Administration
- Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs.
- Maintain and update employee records and HRIS (Zellis) systems accurately and promptly.
- Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions.
- Systems & Data Management
- Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails.
- Administer QA365 training system tasks, including onboarding and offboarding.
- Ensure consistent and accurate electronic filing and record-keeping across the team.
- Employee Support & Communication
- Act as the first point of contact for internal and external HR queries via phone and email.
- Respond to or reassign queries in line with SLAs.
- Maintain effective communication with stakeholders across the business.
- Uphold confidentiality and data protection standards at all times.
- Benefits Administration
- Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans.
- Continuous Improvement & Development
- Identify and raise process issues, contributing to ongoing improvements.
- Take ownership of personal development and build HR knowledge to support the team.
What We Do For You!
Down time
Taking time for ourselves is important, so we include benefits to support health and wellbeing. These include 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Finance matters
In addition to pension, group income protection and life insurance, QA are offering an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings, season ticket loan, tech scheme and an employee referral scheme.
Personal growth
Learning and opportunity are core to what we do—and that applies to you too. You7ll have the opportunity to develop your skills on QA-authored courses in the latest tech (3 training days per year). You can also access digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and support the career growth of everyone. We are proud of our inclusion initiatives and our Disability Confident status. Please let us know what reasonable adjustment, if any, you require.
If this is what youre looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If youd like to hear more about the role you can find me on LinkedIn or email me: Fiona.Marlow@qa.com.
Vacancy location
Location
South & South East, Berkshire, Slough
Handled by
- Emily Shipp
- Fiona Marlow – QA
Primary handler
Fiona Marlow – QA
Last name
Marlow – QA
Forename
Fiona
Fiona.Marlow@qa.com
#J-18808-Ljbffr
People Operations Coordinator employer: Futureshaper.com
Contact Detail:
Futureshaper.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Familiarise yourself with the HRIS systems mentioned in the job description, particularly Zellis and Sostenuto. Having a solid understanding of these tools will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Research common HR processes and best practices related to onboarding and offboarding. Being able to discuss these topics confidently will show that you are well-prepared and understand the importance of a seamless employee experience.
✨Tip Number 3
Connect with current or former employees on LinkedIn to gain insights into the company culture and the People Operations team. This can provide you with valuable information that you can use to tailor your responses during the interview.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your organisational skills and attention to detail. Being able to share relevant stories will help you stand out as a candidate who can effectively manage HR operations.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the People Operations Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in HR operations, administration, and employee support. Use specific examples that demonstrate your organisational skills and attention to detail, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the employee lifecycle. Mention how your previous experiences align with the responsibilities outlined in the job description, and express your enthusiasm for contributing to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the People Operations Coordinator role.
How to prepare for a job interview at Futureshaper.com
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a People Operations Coordinator. Familiarise yourself with HR processes, employee lifecycle management, and the specific systems mentioned in the job description, like Zellis and Sostenuto.
✨Showcase Your Organisational Skills
As this role requires a high level of organisation, be prepared to discuss your experience with managing multiple tasks and maintaining accurate records. Use examples from previous roles to illustrate how you've successfully handled administrative duties.
✨Demonstrate Customer-Focused Mindset
Since you'll be the first point of contact for HR queries, highlight your customer service skills. Share instances where you've provided exceptional support or resolved issues effectively, showcasing your ability to communicate clearly and empathetically.
✨Emphasise Continuous Improvement
The role involves identifying process issues and suggesting improvements. Be ready to discuss any experiences where you've contributed to enhancing processes or systems in previous positions, demonstrating your proactive approach to development.
