At a Glance
- Tasks: Support global partners with hands-on technical assistance and gather product feedback.
- Company: Join Oxford Nanopore, a leader in genomics innovation transforming molecular diagnostics.
- Benefits: Enjoy global travel opportunities, work with cutting-edge technology, and be part of a passionate team.
- Other info: Travel up to 70% globally for lab visits, partner meetings, and conferences.
- Why this job: Make a real impact in science while collaborating with world-class researchers and innovative projects.
- Qualifications: MSc or Ph.D. in Life Sciences required; strong lab experience and excellent communication skills needed.
The predicted salary is between 36000 - 60000 £ per year.
We\'re Hiring: New Product (NPI) and Partner Field Application Scientist
Location: Office-based with global travel (up to 70%)
MSc or Ph.D. in Life Sciences required
Join Oxford Nanopore Technologies
Oxford Nanopore Technologies is seeking a New Product (NPI) and Partner Field Application Scientist to join our Commercial Operations team. This is a unique opportunity to work at the forefront of genomics innovation, supporting early access and developer projects that shape the future of molecular diagnostics, clinical research, and applied science.
You\'ll collaborate with global partners and internal teams to deliver hands-on technical support, gather product feedback, and drive continuous improvement across our cutting-edge platforms.
Key Responsibilities:
- Manage technical relationships with developer, evaluation, and early access customers and partners.
- Coordinate and deliver training, demonstrations, and solution evaluations with external partners and beta sites.
- Work directly in customer labs to run new workflows end-to-end and gather feedback on product performance and usability.
- Provide technical support during early access phases, including setup, optimization, workflow implementation, validation, and data analysis.
- Collaborate with internal teams including FAS, Translational Applications, Sample Tech, R&D, Bioinformatics, Regulatory, and Product Management.
- Establish communication and visit plans for assigned customers/partners based on project milestones and business priorities.
- Provide scientific and application feedback to improve workflows and align product development with business goals.
- Share responsibility for completing external partner projects within agreed timelines.
- Contribute to internal product evaluations, lab testing, experimental design, usability studies, and documentation.
- Provide strategic and competitive insights to marketing, sales, and product development teams.
- Record and document all customer interactions in ONT\'s CRM system.
- Represent ONT at conferences, seminars, and webinars relevant to assigned projects.
- Collaborate with Global Support and Technical Enablement teams to develop documentation and train global technical services teams.
- Perform other duties within the scope of the role as required.
Requirements:
- MSc or Ph.D. in life sciences (e.g., genetics, molecular biology, immunology).
- Strong lab experience and understanding of genetics, molecular biology, and cell biology.
- Hands-on experience with NGS platforms and experimental design.
- Excellent troubleshooting, communication, and customer-facing skills.
- Ability to manage multiple priorities and work collaboratively across departments and geographies.
- Willingness and ability to travel globally up to 70% of the time, including lab visits, partner meetings, and conferences.
Desirable Skills & Experience:
- Experience with Oxford Nanopore products.
- Previous FAS experience in clinical/applied settings.
- Familiarity with automation platforms and ISO regulatory frameworks.
- Project management experience.
- Experience in clinical, diagnostics, or applied labs (government, pharma, private labs).
- Working knowledge of bioinformatics and sequence analysis tools.
- CRM experience (e.g., Salesforce).
- Fluency in additional languages (e.g., German, French, Spanish).
Why Join Us?
At Oxford Nanopore, you\'ll be part of a passionate team driving scientific discovery and innovation. You\'ll work with world-class researchers and cutting-edge technology, making a real impact in genomics and beyond.
Apply now to help shape the future of science-one nanopore at a time.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person\'s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
FAS NPI and Partners in Oxford employer: Futureshaper.com
Oxford Nanopore Technologies is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to make a significant impact in the field of genomics. With a strong emphasis on collaboration, professional development, and global travel opportunities, team members can engage with world-class researchers and cutting-edge technology while contributing to meaningful advancements in molecular diagnostics and clinical research. Join us to be part of a passionate team dedicated to shaping the future of science, one nanopore at a time.
StudySmarter Expert Advice🤫
We think this is how you could land FAS NPI and Partners in Oxford
✨Tip Number 1
Familiarise yourself with Oxford Nanopore's products and technology. Understanding their NGS platforms and how they are applied in real-world scenarios will give you an edge during interviews and discussions with potential colleagues.
✨Tip Number 2
Network with professionals in the genomics field, especially those who have experience with Oxford Nanopore products. Attend relevant conferences or webinars to connect with industry experts and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your hands-on lab experience in detail. Be ready to share specific examples of troubleshooting and problem-solving in a lab setting, as this role requires excellent technical support skills.
✨Tip Number 4
Showcase your ability to manage multiple priorities and collaborate across departments. Think of examples from your past experiences where you successfully worked with diverse teams to achieve common goals, as this is crucial for the role.
We think you need these skills to ace FAS NPI and Partners in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in life sciences, particularly in genetics and molecular biology. Emphasise any hands-on experience with NGS platforms and your ability to manage technical relationships.
Craft a Compelling Cover Letter:In your cover letter, express your passion for genomics innovation and how your background aligns with the responsibilities of the role. Mention specific experiences that demonstrate your troubleshooting skills and customer-facing abilities.
Showcase Your Technical Skills:Detail your lab experience and familiarity with automation platforms and ISO regulatory frameworks. If you have experience with Oxford Nanopore products or CRM systems like Salesforce, be sure to include that as well.
Highlight Your Collaborative Experience:Since the role involves working with various internal teams and global partners, provide examples of past collaborative projects. This will show your ability to work across departments and geographies effectively.
How to prepare for a job interview at Futureshaper.com
✨Showcase Your Technical Expertise
Make sure to highlight your MSc or Ph.D. in life sciences and any relevant lab experience. Be prepared to discuss specific projects you've worked on, especially those involving NGS platforms and experimental design.
✨Demonstrate Strong Communication Skills
As this role involves managing technical relationships and providing customer support, practice articulating complex scientific concepts clearly. Prepare examples of how you've effectively communicated with customers or partners in the past.
✨Prepare for Hands-On Scenarios
Since the position requires running new workflows in customer labs, think about how you would approach troubleshooting and optimising these processes. Be ready to discuss your problem-solving strategies and any relevant experiences.
✨Research Oxford Nanopore Technologies
Familiarise yourself with the company's products and recent innovations in genomics. Understanding their technology will not only help you answer questions but also demonstrate your genuine interest in the role and the company.
