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- Tasks: Support the shop manager and lead a diverse team to maximise income and enhance customer service.
- Company: Join Cancer Research UK, a dedicated team working tirelessly to beat cancer every day.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real impact in your community while developing valuable skills in a vibrant environment.
- Qualifications: Experience in customer service and adaptability in lively settings are essential.
- Other info: This role requires a DBS check and is open until filled, so apply soon!
Endless pre-loved items. A talented team. One clear purpose.
Retail Assistant Manager £12.73 - £14.86 plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 22.5 hours per week
Location: Dunfermline, East Port Shop
Closing date: Open until filled - This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
For the full job description and more information about working with us please contact recruitment@cancer.org.uk
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Assistant Shop Manager (Dunfermline, East Port) employer: Futureshaper.com
Contact Detail:
Futureshaper.com Recruiting Team
recruitment@cancer.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager (Dunfermline, East Port)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey your passion for the role and demonstrate how you align with their goals during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. This will highlight your ability to lead by example and provide excellent service, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of Cancer Research UK if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the role.
✨Tip Number 4
Prepare to discuss your adaptability and experience in lively environments. Think of specific instances where you've successfully managed change or worked independently, as these qualities are essential for the Assistant Shop Manager role.
We think you need these skills to ace Assistant Shop Manager (Dunfermline, East Port)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight relevant experience and skills that align with what Cancer Research UK is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your work history, particularly any experience in retail or team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a shop manager and lead a team.
Complete the Online Application Form: Fill out the online application form thoroughly, especially the work history section. This is crucial as it allows the hiring team to assess your suitability quickly and fairly without initially viewing your CV.
Showcase Your Passion: In your application, express your enthusiasm for working with Cancer Research UK and your commitment to their mission of beating cancer. Mention any relevant community involvement or fundraising experience that demonstrates your alignment with their values.
How to prepare for a job interview at Futureshaper.com
✨Show Your Passion for the Cause
Cancer Research UK is all about beating cancer, so make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that drive you to want to work in this field.
✨Demonstrate Customer Service Skills
Since the role involves providing excellent customer service, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to engage with diverse groups and create positive experiences.
✨Be Ready to Discuss Team Leadership
As an Assistant Shop Manager, you'll be supporting and leading a team. Be prepared to discuss your leadership style and provide examples of how you've inspired and motivated others in previous roles.
✨Understand the Retail Environment
Familiarise yourself with retail operations, especially in a charity context. Be ready to talk about stock management, merchandising, and how you can contribute to achieving sales targets while maintaining shop standards.
