At a Glance
- Tasks: Lead and mentor the Sales Support team while driving operational excellence.
- Company: Join a global FMCG leader with exciting growth plans.
- Benefits: Competitive salary, annual bonus, hybrid working, and private healthcare.
- Other info: Enjoy excellent career progression and fun team socials.
- Why this job: Be part of a dynamic team making a real impact in a thriving business.
- Qualifications: 2+ years in Sales Support, strong analytical skills, and team management experience.
The predicted salary is between 40000 - 50000 £ per year.
Futures are excited to be partnering with a market-leading, global FMCG business who supply to over 100 countries. With a global turnover of £1b+ and exciting growth and NPD plans in the pipeline, it couldn't be a more exciting time to join the business! Due to growth, they are expanding and hiring for a brand new role - Sales Support Manager. This role is pivotal in ensuring the smooth operational running of the sales function, supporting both internal teams and key retail customers.
The successful candidate will lead the Sales Support function, drive operational excellence, improve processes, and provide critical analytical and administrative support to the wider commercial team. This role requires a proactive, solutions-focused individual who thrives in a dynamic environment and enjoys working cross-functionally.
What you will be doing?
- Lead, mentor, and develop the Sales Support team to ensure high performance and service standards.
- Manage workloads effectively, ensuring adequate coverage and prioritisation across the team.
- Produce and distribute regular sales reports and performance analysis across the business.
- Analyse POS and sales-out data to identify trends and support commercial planning.
- Drive efficiencies across sales support processes, including order management, reporting, and customer onboarding.
- Act as a point of contact for resolving customer inquiries or issues related to sales processes, product availability, and order fulfillment.
- Collaborate with marketing, customer service, and other departments to ensure smooth communication and alignment of goals across the organisation.
- Provide ongoing training and mentorship to the sales support team to ensure high performance, professional growth, and knowledge of industry best practices.
What you will have?
- Minimum 2 years’ experience in a Sales Support/Commercial Support Manager role.
- Experience working within a FMCG or Manufacturing business.
- Previous experience managing or mentoring a team and a strong customer-focused mindset with a proactive and hands-on approach.
- Excellent relationship-building and stakeholder management skills.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Strong analytical skills with experience interpreting sales and POS data.
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Full clean driving license.
What you will get?
- Competitive salary.
- Annual bonus.
- Hybrid working and flexible working hours.
- Excellent career progression and training opportunities.
- Private healthcare, enhanced pension scheme and holiday allowance.
- Team socials and creator events.
- Staff discounts / perks.
Apply for more information on this exciting Sales Support Manager role.
Sales Support Manager employer: Futures
Join a dynamic and innovative global FMCG leader based in Buckinghamshire, where your role as Sales Support Manager will be pivotal in driving operational excellence and supporting a high-performing team. With a strong focus on employee growth, you will benefit from competitive salaries, flexible working arrangements, and comprehensive training opportunities, all within a collaborative and supportive work culture that values your contributions. Experience the excitement of being part of a company with ambitious growth plans and a commitment to employee well-being through perks like private healthcare and team events.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG industry and let them know you're on the hunt for a Sales Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales processes and think about how you can drive efficiencies in their operations. This will show that you're proactive and ready to hit the ground running!
✨Tip Number 3
Practice your analytical skills! Brush up on interpreting sales and POS data, as this is crucial for the role. Being able to discuss trends and insights during interviews will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and contributing to our exciting growth plans.
We think you need these skills to ace Sales Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Manager role. Highlight your experience in FMCG and any leadership roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven efficiencies or improved processes in previous roles. This will help us see the impact you can make.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to feel your enthusiasm!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Futures
✨Know Your FMCG Stuff
Make sure you brush up on your knowledge of the FMCG industry. Understand current trends, challenges, and key players. This will show that you're not just interested in the role but also passionate about the sector.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of sales reports or performance analyses you've produced, and be ready to explain how they impacted your team's success.
✨Demonstrate Leadership Experience
Since this role involves leading a team, think of specific instances where you've mentored or developed others. Share how you managed workloads and prioritised tasks to ensure high performance within your team.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with various departments. Have examples ready that illustrate your experience in collaborating with marketing, customer service, or other teams to achieve common goals.
