At a Glance
- Tasks: Oversee the complete order journey for major B2B customers and ensure timely updates.
- Company: Fast-growing consumer goods business with a dynamic work environment.
- Benefits: Salary between £45,000-£55,000, significant exposure across departments, and career growth opportunities.
- Other info: Build strong relationships with key customers and manage complex orders effectively.
- Why this job: Shape a new role and make a visible impact in a fast-paced environment.
- Qualifications: Experience in sales operations, order management, or supply chain coordination.
The predicted salary is between 45000 - 55000 £ per year.
S&OP Manager - Salary: £45,000-£55,000 - Office-based - Monday to Friday
Futures are delighted to be working with a fast-growing consumer goods business that due to extensive growth they are hiring for a new role, a S&OP Manager.
This is a newly created and highly visible role responsible for overseeing the complete order journey for the company's major B2B and own-label customers.
From the point an order is received through to final delivery, you will ensure every stage is coordinated effectively and customers receive clear, timely updates.
Reporting to the Operations Manager, you will work closely with Sales, Planning, Warehouse, Production and Logistics teams to keep large and complex orders moving.
You will provide greater visibility across the business, identify potential delays and ensure colleagues remain accountable for agreed actions and timescales.
This is an operationally focused position and would suit someone with experience in sales operations, customer operations, order management, supply chain coordination or B2B fulfilment.
Key Responsibilities
- Take ownership of the end-to-end order fulfilment process for major B2B and own-label customers.
- Track orders from initial confirmation through stock allocation, production, pallet building, shipping and final delivery.
- Act as the central point of coordination between Sales, Operations, Planning, Warehouse, Production and Logistics.
- Maintain clear and accurate order trackers, providing visibility of progress, deadlines and outstanding actions.
- Identify potential delays or supply issues at an early stage and coordinate solutions with the relevant teams.
- Coordinate shipping arrangements and monitor deliveries through to completion.
- Build strong relationships with key B2B customers and provide a consistently high level of service.
- Produce regular reports covering order status, lead times, delays, fulfilment performance and customer service.
About You
- Previous experience within sales operations, customer operations, order management, supply chain, logistics or B2B fulfilment.
- Comfortable managing large, complex or high-value customer orders.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Confident communicating with senior customers and internal stakeholders.
- Able to hold colleagues accountable and follow up on actions in a professional but persistent manner.
- Commercially aware, proactive and solutions-focused.
- Strong attention to detail and confident working with order-management systems, spreadsheets and reporting tools.
- Experience within FMCG, consumer goods, manufacturing, nutrition or another fast-paced product-based environment would be advantageous.
- What's on Offer
- Salary of £45,000-£55,000, depending on experience.
- The opportunity to shape a newly created and important position.
- Significant exposure across Sales, Operations, Supply Chain and Logistics.
- The chance to improve how major customer orders are managed across a growing business.
- A fast-paced environment where you can make a visible and immediate impact.
- #J-18808-Ljbffr
S&OP Manager in Liverpool employer: Futures
Futures is an excellent employer, offering a dynamic work culture that values innovation and collaboration. Located near Leeds, employees benefit from a supportive environment that encourages professional growth and development, with opportunities to engage in strategic decision-making and build lasting relationships within the industry. The company prioritises employee well-being and provides competitive benefits, making it a rewarding place to advance your career in manufacturing and sourcing.
StudySmarter Expert Advice🤫
We think this is how you could land S&OP Manager in Liverpool
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Futures, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of S&OP Manager.
We think you need these skills to ace S&OP Manager in Liverpool
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Futures. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Futures and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Futures
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Futures.
✨Research Specific Challenges Faced by Futures
Look into any unique supply chain challenges Futures might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
