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- Tasks: Provide technical support and repairs for machine tools globally.
- Company: Join a leading designer and manufacturer of machine tools with a global presence.
- Benefits: Enjoy expensed travel, premium overtime, and stable employment.
- Why this job: Experience international travel while working in a dynamic engineering environment.
- Qualifications: HNC/HND in Engineering or equivalent, plus strong mechanical knowledge.
- Other info: Expect to work long hours abroad, with great overtime pay or time off in lieu.
The predicted salary is between 36000 - 60000 £ per year.
Know all about machine tools? Mechanically qualified? Want to work internationally? This could be the role for you! Our client, a designer and manufacturer of machine tools who work globally, seek to appoint a mechanically biased Service Engineer. Reporting in to the Service Manager you will be responsible for technical support and repairs of machinery at customers' facilities throughout the world.
On offer is stable employment with an industry leading machine tool manufacturer alongside an excellent benefits package including expensed travel and premium overtime (including paid travel time). You will be out of the country three to six months a year working long hours each day but receive fantastic overtime payments or lots of time off in lieu when in the UK.
Field Service Engineer - Role & Responsibilities - Machine Tools- Provide excellent customer service to internal and external customers
- Repair, install and service all Group supported machine tools
- Respond to customer contact in a timely and structured manner. Good personal presentation and attention to detail
- Travel to customer facilities and undertake repair work, routine servicing, machine installations and associated admin
- HNC/HND in Engineering or equivalent or a full 4/5 year mechanical apprenticeship
- Excellent technical knowledge of machine tools
- Excellent customer service skills
Machine Tool Service Engineer employer: Futures Recruitment
Contact Detail:
Futures Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Machine Tool Service Engineer
✨Tip Number 1
Familiarise yourself with the latest advancements in machine tool technology. Being knowledgeable about current trends and innovations will not only impress during interviews but also show your passion for the field.
✨Tip Number 2
Network with professionals in the machine tool industry. Attend trade shows, workshops, or online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your mechanical skills. Practising troubleshooting and repair scenarios can give you an edge during the interview process.
✨Tip Number 4
Demonstrate your customer service skills through examples from previous roles. Highlighting your ability to communicate effectively and resolve issues will be crucial for a Service Engineer position.
We think you need these skills to ace Machine Tool Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical qualifications and any relevant experience with machine tools. Emphasise your technical knowledge and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for machine tools and international work. Mention specific experiences where you've provided excellent customer service or successfully repaired machinery, demonstrating your fit for the role.
Highlight Relevant Qualifications: Clearly state your HNC/HND in Engineering or equivalent qualifications, along with any mechanical apprenticeships. This will help the employer see that you meet the essential criteria for the position.
Showcase Your Flexibility: Since the role involves significant travel, mention your willingness to work long hours and be away from home. Highlight any previous experiences that demonstrate your adaptability and commitment to customer satisfaction.
How to prepare for a job interview at Futures Recruitment
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of machine tools and their mechanics. Be prepared to discuss specific machines you've worked with and any technical challenges you've overcome in the past.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in previous positions. Highlight your ability to communicate effectively and resolve issues promptly.
✨Prepare for Travel Questions
Given that the job requires international travel, think about how you feel about being away from home for extended periods. Be honest about your flexibility and willingness to adapt to different environments.
✨Dress Professionally
First impressions matter! Make sure to present yourself well during the interview. A neat and professional appearance will reflect your attention to detail and seriousness about the role.
