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For Companies At a Glance
- Tasks: Edit photos, manage online listings, and provide top-notch customer service.
- Company: Join a passionate team at Lettering Pro Ltd with over 20 years of experience.
- Benefits: Gain valuable skills, receive training, and enjoy a fun, relaxed work environment.
- Why this job: Combine your love for sports with creativity in a supportive team atmosphere.
- Qualifications: Interest in football, knowledge of Photoshop and Illustrator, and great customer care skills.
- Other info: Opportunity for progression to platform manager based on performance.
Overview
Small team with over 20 years experience in the industry. We are passionate about delivering exceptional customer service and being one of the leading companies in our field. We have a fun friendly atmosphere in the office and a modern relaxed environment.
Working in a small team selling sports products. The platform is online, although we do occasionally have customers visit the office. The ideal person will have an interest in football and sports and be able to use a computer with knowledge of Illustrator and Photoshop. As a business, we try to allow people to bring their own ideas to the table.
What you\’ll do at work
- The apprentice will need to take and edit digital photos using Photoshop and Illustrator
- They will edit and input photos and descriptions onto our website, eBay, and Amazon
- They will respond in a professional manner to customers online, by telephone, and in person
- The apprentice will need to take and edit digital photos using Photoshop and Illustrator
- They will edit and input photos and descriptions onto our website, eBay, and Amazon
- They will respond in a professional manner to customers online, by telephone, and in person
Training to be provided
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
- Training will be provided by Ginger Nut Training
- Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4-weeks, group sessions, webinars, online courses, video, and additional support where required
- Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
- Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
- To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Entry requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills required
- Customer care skills
- Analytical skills
- Logical
- Creative
- Initiative
- Non judgemental
- Physical fitness
Other requirements
The apprentice will be working on-site in a small team selling sports products. There will be times when the apprentice will be the only person in the office, so they will need to be comfortable working on their own. The platforms are online, although we do occasionally have customers visit the office. Customer visits are prearranged; we don\\\’t have passing trade.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Progression to platform manager depending on performance in the apprenticeship role.
Closing date
The closing date for this job offer is on 03/11/2025
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
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Platform Apprentice LETTERING PRO LTD employer: Futures Job Shop 002
Contact Detail:
Futures Job Shop 002 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Apprentice LETTERING PRO LTD
✨Tip Number 1
Get to know the company! Research Platform Apprentice and understand their values and products. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your skills with Photoshop and Illustrator before the interview. Bring along a portfolio of your work, even if it's just personal projects. This will demonstrate your initiative and creativity, which are key for this role.
✨Tip Number 3
Prepare for customer interactions! Since you'll be dealing with customers both online and in person, think about how you'd handle different scenarios. Show them you can keep it professional while still being friendly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the extra step to engage directly with us.
We think you need these skills to ace Platform Apprentice LETTERING PRO LTD
Some tips for your application 🫡
Show Your Passion for Sports: Make sure to highlight your interest in football and sports in your application. We love seeing candidates who share our enthusiasm for the industry, so let that passion shine through!
Tailor Your Skills to the Role: When you’re writing your application, be sure to mention your experience with Photoshop and Illustrator. We want to know how your skills can contribute to our team, so don’t hold back on showcasing what you can do!
Be Professional Yet Friendly: Since we value exceptional customer service, it’s important to convey a friendly yet professional tone in your written application. Show us that you can communicate effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Futures Job Shop 002
✨Know Your Stuff
Make sure you brush up on your knowledge of Photoshop and Illustrator. Familiarise yourself with the tools and features that are relevant to editing digital photos, as this will likely come up in the interview. Being able to discuss your experience or any projects you've worked on will show your passion and readiness for the role.
✨Show Your Passion for Sports
Since the company is focused on sports products, it’s essential to express your interest in football and sports during the interview. Share any personal experiences or insights you have about the industry, as this will help you connect with the team and demonstrate that you’re a good fit for their culture.
✨Prepare for Customer Interactions
As you'll be responding to customers both online and in person, think about how you would handle various customer scenarios. Practice answering common customer service questions and consider how you would maintain professionalism while being friendly and approachable.
✨Bring Your Ideas
The company values creativity and encourages team members to bring their ideas to the table. Think of a few suggestions or improvements related to their products or services that you could share during the interview. This will show that you’re proactive and eager to contribute to the team.
