At a Glance
- Tasks: Support various teams with administrative tasks and data processing while learning on the job.
- Company: Join the prestigious University of Cambridge, a top-ranked global institution with a rich history.
- Benefits: Gain valuable experience, study for a Level 3 qualification, and enjoy a supportive work environment.
- Other info: This apprenticeship offers a pathway into diverse areas of university administration.
- Why this job: Perfect for those seeking hands-on experience in a renowned institution while contributing to meaningful projects.
- Qualifications: GCSE Maths and English at grades 4 or above are required.
Education Services Administration Apprenticeship - University of Cambridge
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Home Explore Education Services Administration Apprenticeship - University of Cambridge
About
28th August 2025
The University of Cambridge is one of the world’s oldest and most successful universities. They are a renowned centre for research, education, and scholarship that makes a significant contribution to society. The University is consistently ranked amongst the top universities in the world. Their affiliates have won more Nobel Prizes than any other University.
The University of Cambridge is a public collegiate research university in Cambridge, England. Founded in 1209, the University of Cambridge is the world\'s third-oldest university in continuous operation.
This role is designed to support the work of departments at peak times to ensure services are maintained but also to offer the opportunity for small projects to be completed without detriment to ongoing work outside of these times.
Key Responsibilities:
Administrative support:
Provide administrative support to various teams. This includes maintaining records and update information sources, maintaining websites and other online content, collating and distributing information, printing.
Documentation and record-keeping:
Maintain filing systems, check university systems to ensure information is accurate and complete. Amending or adding notes to incomplete or inaccurate documentation as additional information is received. Checking documentation to ensure that it meets compliance requirements (e.g., supporting student immigration activity, DBS checks).
Data Processing:
Collect and collate data, update associated spreadsheets and/or databases (such as CAMSIS), provide statistics or standard reports using existing templates. Inputting data into databases and spreadsheets from a range of sources. Performing checks to ensure that data is correct.
Supporting off site events/administrative processes:
Supporting off site events as required (for example examinations). Acting as the point of contact between office-based colleges and site staff events.
Respond to enquiries and communications:
Act as point of contact for internal and external enquiries to the team.Respond to enquiries, which may be detailed and/or non-routine in nature. Provide clarification on procedures and regulations by phone, face to face and email and refer to others as appropriate. Contacting stakeholders to inform them of the outcomes of specific procedures or processes.
Reception Service:
Reception service Provide a reception service for the Department. Welcome visitors to the department, deal with telephone enquiries, take accurate messages and pass them on to appropriate staff, collect incoming post and distribute, monitor and approve room bookings.
Training:
Assist with the training of new members of the team for the processes and tasks that the post holder has experience of. Amending process documents and assisting in identifying areas of improvement on processes.
Other duties:
Other duties To undertake other activities, appropriate to the level of this role.
Entry requirements
GCSE Maths and English at grades 4 or above.
Skills required
Training to be provided
The learner will be studying the Business AdministrationLevel 3Apprenticeship Standard qualification.
Things to consider
As an Apprentice Administrator, you will work alongside experienced staff, in a number of teams, to support them during peak periods. In addition, you will study to complete a Business and Administration Level 3 Qualification using the skills and knowledge you have built up to complete your projects and assignments.
The University of Cambridge has 10,000 roles across the city of Cambridge. This apprenticeship can lead to a transition into many areas of University administration.
Closing Date
The closing date for this job offer is on 31/08/2025
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
#J-18808-LjbffrEducation Services Administration Apprenticeship - University of Cambridge employer: Futures Job Shop 002
The University of Cambridge is an exceptional employer, offering a unique opportunity to work in one of the world's leading educational institutions. With a strong commitment to employee development, apprentices can gain valuable experience while pursuing a Business Administration Level 3 qualification, all within a supportive and collaborative work culture. The university's rich history and prestigious reputation provide a stimulating environment for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Education Services Administration Apprenticeship - University of Cambridge
✨Tip Number 1
Familiarise yourself with the University of Cambridge's values and mission. Understanding their commitment to research and education will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Network with current or former employees of the University of Cambridge, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific administrative tasks mentioned in the job description. Being able to demonstrate your problem-solving skills and attention to detail will set you apart from other candidates.
✨Tip Number 4
Showcase any relevant experience you have in data processing or customer service during your interactions with the recruitment team. Highlighting these skills can make a strong case for your ability to excel in the role.
We think you need these skills to ace Education Services Administration Apprenticeship - University of Cambridge
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and skills required for the Education Services Administration Apprenticeship. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your educational background, relevant skills, and any previous experience in administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter:Your cover letter should express your enthusiasm for the apprenticeship and the University of Cambridge. Highlight specific examples from your past that showcase your organisational skills, attention to detail, and ability to handle enquiries effectively.
Proofread Your Application:Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Futures Job Shop 002
✨Research the University
Before your interview, take some time to learn about the University of Cambridge, its history, and its values. Understanding their mission and how they contribute to society will help you align your answers with their goals.
✨Prepare for Administrative Scenarios
Since the role involves providing administrative support, think of examples from your past experiences where you've successfully managed tasks like data processing or documentation. Be ready to discuss how you handle multiple responsibilities during peak times.
✨Practice Communication Skills
As a point of contact for enquiries, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider common questions you might face and prepare thoughtful responses.
✨Show Enthusiasm for Learning
This apprenticeship offers training and development opportunities. Express your eagerness to learn and grow within the role. Highlight any relevant coursework or skills you’re excited to apply in a practical setting.
