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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, schedule appointments, and assist with admin tasks.
- Company: Local plumbing and heating company in Cambridge with a friendly atmosphere.
- Benefits: Gain valuable experience, potential for permanent position, and develop customer service skills.
- Why this job: Kickstart your career in customer service while working in a supportive team environment.
- Qualifications: GCSE Maths and English at grade 4 or above, plus great customer care skills.
- Other info: Must have a car and driver's license due to the remote location.
The predicted salary is between 800 - 1400 £ per month.
A local plumbing and heating company is looking for a Customer Service Apprentice in Cambridge. The role involves:
- Greeting visitors
- Managing calls
- Scheduling appointments
- Supporting the team with administrative tasks
Ideal candidates will have GCSE Maths and English at grade 4 or above, along with customer care skills. This apprenticeship may lead to a permanent position. Applicants must have a car and driver's license due to the remote location of the workplace.
Customer Service Apprentice: Front Desk & Admin in Cambridge employer: Futures Job Shop 002
Contact Detail:
Futures Job Shop 002 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice: Front Desk & Admin in Cambridge
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can show genuine interest during your interview. This will help us stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we should be ready to demonstrate our ability to handle calls and greet visitors with confidence. Role-playing with a friend can really help!
✨Tip Number 3
Don’t forget to highlight your organisational skills! Being able to manage appointments and support admin tasks is key, so let’s prepare examples of how we’ve done this in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to fit the specific needs of the role, making it more likely to land that interview.
We think you need these skills to ace Customer Service Apprentice: Front Desk & Admin in Cambridge
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in customer service roles, so don’t be afraid to be yourself.
Highlight Relevant Skills: Make sure to emphasise any customer care skills you have. Whether it’s experience from a previous job or just helping out friends and family, we want to know how you can bring value to our team. Tailor your application to show off those skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage calls and appointments efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Futures Job Shop 002
✨Know the Company
Before your interview, take some time to research the plumbing and heating company. Understand their services, values, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role is all about customer service, think of specific examples from your past experiences where you've excelled in helping customers. Whether it's a part-time job or a school project, be ready to discuss how you handled challenges and ensured customer satisfaction.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'Why do you want to work here?' or 'How would you handle an unhappy customer?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Be Ready to Discuss Logistics
Since the job requires a car and driver's license, be prepared to talk about your transportation plans. Mention how you'll manage commuting to the remote location and ensure punctuality, as this shows responsibility and commitment.
