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- Tasks: Be the friendly face of our company, greeting visitors and managing calls.
- Company: Join a dynamic plumbing and heating company in Harston.
- Benefits: Gain valuable experience, training, and potential for permanent employment.
- Why this job: Kickstart your career in customer service with hands-on experience.
- Qualifications: GCSE Maths and English at grade 4 or above required.
- Other info: Car and driver's license needed due to remote location.
The predicted salary is between 800 - 1400 £ per month.
We are a Plumbing and Heating company based in a unit in Harston. We are looking to recruit for a Customer Service Apprentice. We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations.
This role offers an excellent opportunity for individuals with office experience who are eager to contribute to a dynamic workplace environment. The position is ideal for candidates looking to develop their administrative skills within a supportive team.
Main roles and responsibilities:- Greet visitors and clients in a courteous and professional manner.
- Manage incoming calls, directing them appropriately with proper phone etiquette.
- Scheduling and organising appointments for the clients.
- Managing emails.
- Managing a team of engineers' daily diaries.
- Assist with general administrative tasks including filing, photocopying, and organising documents.
- Update and maintain records with organisational skills ensuring information is current and accessible.
- GCSE Maths and English at grades 4 or above required.
- Customer care skills
- Logical
- Initiative
Training to be provided: The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Things to consider: The role does require long periods of working on a computer, however regular breaks are provided. The workplace is in a remote location with no public transport links, so a car and driver's license would be essential. The role is initially for the duration of the apprenticeship, however this may be extended to a permanent position on completion of the apprenticeship.
Closing Date: The closing date for this job offer is on 27/02/2026.
Apprentice Receptionist - Nutcombe Cambridge employer: Futures Job Shop 002
Contact Detail:
Futures Job Shop 002 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist - Nutcombe Cambridge
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and services will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being clear and confident when speaking is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Apprentice Receptionist - Nutcombe Cambridge
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your relevant skills and experiences that align with the responsibilities of the Apprentice Receptionist role. This shows us you’ve done your homework!
Keep It Professional: While we love a friendly tone, remember to keep your language professional. Use proper grammar and spelling, and make sure your application is well-structured. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Futures Job Shop 002
✨Know the Company
Before your interview, take some time to research Nutcombe Cambridge. Understand their services, values, and what makes them unique in the plumbing and heating industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors and callers. Prepare by practising common customer service scenarios. Think about how you would greet someone, handle a complaint, or manage multiple calls. This will help you demonstrate your customer care skills during the interview.
✨Showcase Your Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you've managed tasks in the past, like scheduling appointments or keeping records. You could even bring examples of how you've organised documents or handled administrative tasks in previous roles or during your studies.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, the training provided, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
