At a Glance
- Tasks: Support and maintain housing management systems while improving tech for customers and colleagues.
- Company: Join a dynamic organisation with a strong culture focused on community impact.
- Benefits: Enjoy competitive pay, agile working, private healthcare, and wellness initiatives.
- Other info: Flexible workspace and opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives through technology and services.
- Qualifications: Strong ICT skills and problem-solving mindset required.
The predicted salary is between 37088 - 44400 £ per year.
We’re on the hunt for an ICT Housing Services Officer to join our ICT team and support the systems that underpin our housing services. Are you ready to join us in delivering our vision of “Providing quality homes and services for better futures”?
You’ll work across our Housing Management systems, supporting day‑to‑day operations, maintaining integrations, resolving issues and helping us continually improve how technology supports our customers and colleagues. Working closely with teams across ICT, Digital, Insights and the wider business, you’ll have key accountability in keeping our housing systems secure, reliable and fit for Futures. You’ll also work with third‑party suppliers and support data quality, reporting and compliance activity.
Your strong ICT skills, problem‑solving mindset and ability to explain technical issues in plain English will really shine in this role. There may be occasions where you’ll need to work outside of normal office hours to support system maintenance; flexibility is key.
- Provide business‑as‑usual support, maintenance and development for our Housing Management systems, including MRI Housing Enterprise / Orchard.
- Support and maintain system integrations across the Microsoft technology stack, including SharePoint, Teams, Power Platform and Dynamics 365 CRM.
- Manage routine maintenance, patching and testing, working with internal stakeholders and third‑party suppliers.
- Support data quality, reporting and information governance, including audit and compliance requirements.
- Contribute specialist knowledge to the Group’s ICT & Digital roadmap and continuous improvement activity.
If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing. You’ll have great opportunities to grow and develop, both personally and professionally — but the greatest reward will be knowing you’re helping people and communities across our region to thrive through great technology and services.
We’ve a state‑of‑the‑art, flexible workspace, a trusting culture, and we’ll provide you with agile kit and access to Touchdown Points where you can plug in, collaborate with colleagues and attend local meetings. We’re proud to hold the Investor in People Platinum award — the highest level of IiP accreditation — recognising our commitment to creating a great place to work.
Please note we may contact candidates or close the vacancy prior to the closing date.
Salary: £37,088
Location: Derby, DE74 2SA
ICT Housing Services Officer, Derby employer: Futures Housing Group
Join us as an ICT Housing Services Officer in Derby, where you'll be part of a dynamic organisation committed to providing quality homes and services for better futures. We offer a supportive work culture with competitive benefits, including agile working options, private healthcare, and a strong focus on health and wellbeing, alongside excellent opportunities for personal and professional growth. With our state-of-the-art workspace and recognition as an Investor in People Platinum employer, you'll thrive while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Housing Services Officer, Derby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Futures Housing Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Futures Housing Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Futures Housing Group!
✨Direct Apply to Futures Housing Group
Let's not forget to apply directly through the Futures Housing Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Housing Services Officer, Derby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Futures Housing Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Futures Housing Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Futures Housing Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
