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For Companies At a Glance
- Tasks: Support customers with financial skills and tenancy conditions while building relationships.
- Company: Join Improving Futures, an ambitious organization focused on creating great communities.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing your coaching and negotiation skills.
- Qualifications: A driving license and vehicle access are essential; experience in debt negotiation is a plus.
- Other info: This role involves visiting customers in their homes across the East Midlands.
The predicted salary is between 24000 - 36000 £ per year.
IMPROVING FUTURES Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver Great Places, Great Services, and Great Tomorrows? We\’re on the hunt for a full time Tenancy Support Worker to join our Tenancy Support and Employability Team delivering our visionTo provide a bespoke package of support for customers designed to assist and teach financial capability, life skills and the competencies necessary to adhere to tenancy conditions and contribute positively to their neighbourhood and community. Youll be working in an agile way across our customer base within the East Midlands, supporting our customers where best meets their needs. Your knowledge of debt negotiation, coaching skills & passion to make a real difference are just whats needed when putting our customers at the heart of everything we do. Youll be visiting our customers in their homes, so a driving licence and access to a vehicle is essential for this role. Youll thrive on variety, showcasing your relationship building skills by visiting customers, liaising with other agencies & building SMART action plans. Your organisation skills are going to be a real benefit in this role as youll be managing a heavy workload, keeping up to date with legislation and maintaining accurate records along the way.
Tenancy Support Worker employer: Futures Housing Group Careers
Contact Detail:
Futures Housing Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker
✨Tip Number 1
Familiarize yourself with the specific challenges faced by tenants in the East Midlands. Understanding local issues will help you connect with customers and demonstrate your commitment to improving their lives.
✨Tip Number 2
Highlight your experience in debt negotiation and coaching during your interactions. Be prepared to share examples of how you've successfully supported individuals in similar situations, as this will showcase your relevant skills.
✨Tip Number 3
Emphasize your organizational skills by discussing how you manage multiple cases and keep up with legislation. Being able to demonstrate your ability to handle a heavy workload will set you apart from other candidates.
✨Tip Number 4
Showcase your relationship-building skills by preparing to discuss how you've collaborated with other agencies in the past. This will illustrate your ability to work within a network and provide comprehensive support to customers.
We think you need these skills to ace Tenancy Support Worker
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Tenancy Support Worker position. Understand the key responsibilities, required skills, and the mission of the organization to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to tenancy support, debt negotiation, or coaching. Use specific examples that demonstrate your ability to build relationships and manage workloads effectively.
Showcase Your Skills: Make sure to highlight your organizational skills and your ability to keep up with legislation. Mention any relevant training or certifications that showcase your competencies in financial capability and life skills coaching.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your passion for making a difference in the community. Share why you are excited about the opportunity to work with this organization and how you align with their vision.
How to prepare for a job interview at Futures Housing Group Careers
✨Show Your Passion for Community Support
Make sure to express your genuine passion for helping others and improving their lives. Share specific examples of how you've made a difference in your previous roles, especially in community settings.
✨Demonstrate Your Coaching Skills
Prepare to discuss your coaching techniques and how you can empower customers to develop their financial capabilities and life skills. Use real-life scenarios to illustrate your approach.
✨Highlight Your Organizational Abilities
Since this role involves managing a heavy workload, be ready to talk about your organizational strategies. Discuss how you prioritize tasks and keep accurate records, especially in a fast-paced environment.
✨Familiarize Yourself with Relevant Legislation
Research the current legislation related to tenancy support and financial capability. Being knowledgeable about these laws will show your commitment to compliance and your ability to provide informed support to customers.
