At a Glance
- Tasks: Support the delivery of impactful programmes for young people, including work experience and school talks.
- Company: Join Futures For All, the UK's largest social mobility charity.
- Benefits: Enjoy 25 days annual leave, professional development funds, and flexible working options.
- Other info: Dynamic team culture with a commitment to diversity and inclusion.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Experience in delivery-focused roles and strong customer service skills are essential.
The predicted salary is between 24820 - 24820 £ per year.
Location: Remote working in the UK
Salary: £24,820 per annum rising to £26,864 after 1 year of service
Responsible to: Delivery Partner Manager
Contract type: Full Time (37 hours per week), Permanent
Closing date: 4th September 2026, Midday
Interviews: We will be interviewing on a rolling basis. Please apply as soon as possible.
Who we are
Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity. By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
The Delivery Partner role is a key role in the Programme Support team, supporting the delivery of high-quality and high-impact interventions across the FFA programmatic offer. This might include, but not limited to, work experience, insight days and school talks. This role will work closely with programme teams to provide support in the delivery and coordination of programmatic activities.
Key Duties / Responsibilities
- Strategic purpose: Supporting the delivery of high-quality and high-impact interventions across the FFA programmatic offer
- Engagement: Supporting stakeholders including employers providing work experience programmes.
- Supporting the delivery of work experience both virtually and in-person.
- Sharing best practice with the rest of the delivery team based on own experiences.
- Ensuring best practice understanding of virtual technologies used in the delivery of activities.
- Supporting and covering for Customer Support colleagues.
- Responding to work experience placement related enquiries from schools and students via email and telephone.
- Supporting the delivery of other programmatic activities as determined by Head of Programme Support.
- Delivery: Providing on demand support for technical difficulties faced by stakeholders during the delivery of activity.
- Following work experience delivery processes using both our in-house software and that of external partners.
- Facilitation of programmatic activity as determined by Delivery Partner Manager.
- Co-ordinate all the defined delivery partner elements of FFA interventions.
- Following manual processes for programme delivery when necessary and updating systems accordingly.
- CRM and data management, inputting new data and maintaining existing records regarding placements and contacts.
- Represent and work to our values, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Ensure safeguarding best practice is enshrined in all organisational activity.
Skills / Experience / Knowledge:
- Essential:
- Experience in a similar delivery-focussed role within a small, fast-paced organisation.
- Experience using Microsoft packages, including Outlook.
- Experience of using CRM software to achieve the tasks outlined above.
- Good customer service skills that mean queries are answered professionally and clearly.
- Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes.
- Flexibility and a willingness to get stuck in and help with any tasks the team require support for.
- Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities.
- Are sociable and confident, and happy building and maintaining relationships with multiple stakeholders.
- Excel at organising their workload and enjoy driving work forward independently.
- Think strategically and can change tactics while still meeting larger objectives.
- Desirable:
- Experience of working in programme support in education charities.
- Experience of supporting young people via charity programmes.
- Experience of using Google Classrooms.
- Experience of using Salesforce.
Diversity at our core
Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us via hr@futuresforall.org.
The Application Process:
Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
The deadline to submit your application is 4th September 2026, Midday. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications. We will be interviewing on a rolling basis. Please apply as soon as possible.
Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.
Benefits offered at Futures For All
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- £500 a year professional development fund
- Option to purchase additional annual leave yearly
- 'Winter shutdown' gifted so no need to use annual leave between Christmas and New Year's Eve.
- Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays
- 22.2 hours of volunteering days to use each year
- Home office set up support
- Enhanced sick pay
- Enhanced family friendly leave
- Employee Assistance Programme
Futures For All Values
- PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
- AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
- INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
- COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
- DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Delivery Partner employer: Futures For All
Futures For All is an exceptional employer, dedicated to fostering social mobility and creating meaningful opportunities for young people across the UK. With a strong commitment to employee development, generous benefits including a professional development fund, enhanced family leave, and a supportive work culture that values collaboration and diversity, we empower our team to make a profound impact in education. Remote working flexibility allows you to balance your professional and personal life while contributing to a mission that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Partner
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Futures For All.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Futures For All.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Futures For All.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Futures For All. Apply directly through us to stand out!
We think you need these skills to ace Delivery Partner
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Futures For All. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Delivery Partner, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Futures For All
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Futures For All. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
