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For Companies At a Glance
- Tasks: Maintain and evolve our platform for reliability, security, and scalability.
- Company: Join FutureLearn, a leader in lifelong learning and career empowerment.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Why this job: Be part of a mission to transform lives through education and technology.
- Qualifications: Experience with cloud-native infrastructure and a passion for automation.
- Other info: Diverse and inclusive workplace with a strong DevOps culture.
The predicted salary is between 36000 - 60000 £ per year.
At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. We’re not here just to teach new skills; we want to help transform lives.
FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform.
The Opportunity
You will play a key role in maintaining and evolving FutureLearn’s platform to ensure it is highly available, reliable, secure, and scalable as the business grows. Working closely with the Lead Technical Architect, SREs, and software engineers, you’ll help shape the technical direction of our infrastructure while fostering a strong DevOps culture.
What Does Success Look Like
- Maintaining platform availability and reliability.
- Partner with the Lead Technical Architect to set and evolve the technical direction of our infrastructure.
- Take responsibility for a platform that is secure, resilient, scalable, and cost-efficient.
- Develop deep expertise in FutureLearn’s technology stack and its practical application, including AWS (RDS, ECS, EC2, S3, Lambda), Cloudflare, Redis, DNS, Docker, and the wider infrastructure platform.
- Use, maintain, and continuously improve observability tooling such as Datadog and AWS CloudWatch.
- Respond to incidents affecting the platform, including participation in the on-call rota.
- Ensure disaster recovery and incident response processes are regularly tested and improved.
- Act as an expert in the tools used to manage infrastructure and CI/CD systems, including Terraform, GitHub Actions, and scripting languages.
Building a DevOps culture at FutureLearn
- Own and continuously improve the developer experience.
- Champion CI/CD best practices.
- Empower software engineers to understand how to get their code into production.
- Support engineers through pairing, teaching, mentoring, coaching, and code reviews.
- Act as a subject matter expert for infrastructure and operational concerns across FutureLearn.
What You Bring To The Table
Essential experience and skills
- Experience architecting and supporting cloud-native web application infrastructure.
- Hands-on experience with containers and schedulers (Amazon ECS).
- Experience using automated configuration management and infrastructure-as-code tools (Terraform).
- A deep understanding of Linux, networking, and security.
- Experience supporting database administration and performance.
- A strong interest in automation and improving the developer experience.
- Experience working closely with software engineers in an agile environment.
- A solid understanding of Git and version control best practices.
Desirable
- Programming experience in Ruby, JavaScript, or Go.
- Experience managing relationships with external suppliers such as AWS or Cloudflare.
What Happens Next?
Ready to go for it? Click 'Apply', include your CV and tell us why you’d like to become a FutureLearner, and how you’ll nail this role.
Recruitment Process
Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work. At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
We can’t wait to meet you!
Site Reliability Engineer employer: FutureLearn
Contact Detail:
FutureLearn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at FutureLearn on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about AWS, Docker, and Terraform. Practise explaining complex concepts in simple terms – it shows you really understand your stuff!
✨Tip Number 3
Show your passion for lifelong learning! Be ready to discuss how you’ve upskilled in the past and how you plan to continue growing in your role. FutureLearn loves candidates who are eager to learn and share that knowledge with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the FutureLearn team. Let’s make it happen!
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your skills and experience. Share your passion for lifelong learning and how it aligns with our mission at FutureLearn.
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight relevant experience with cloud-native infrastructure, automation, and DevOps practices. Show us how your background makes you a perfect fit for our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your expertise in AWS, Terraform, or any other relevant tools. We love seeing how you've applied your knowledge in real-world scenarios.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the FutureLearn family!
How to prepare for a job interview at FutureLearn
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS services like RDS, ECS, and EC2. Brush up on your knowledge of Docker and Terraform too, as these are crucial for the role.
✨Show Your Curiosity
FutureLearn values curiosity and a desire to learn. Be prepared to discuss how you've approached learning new technologies or improving processes in your previous roles. Share specific examples that highlight your eagerness to grow.
✨Demonstrate Collaboration Skills
Since the role involves working closely with software engineers and SREs, be ready to talk about your experience in collaborative environments. Highlight instances where you’ve successfully worked in teams to solve problems or improve workflows.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around incident response and disaster recovery. Think of real-life scenarios where you had to troubleshoot issues or implement improvements, and be ready to share those stories.
