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- Tasks: Maintain and evolve our platform for reliability, security, and scalability.
- Company: Join FutureLearn, a leader in online education and lifelong learning.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact on learners' lives while working with cutting-edge technology.
- Qualifications: Experience with cloud infrastructure, automation, and a passion for DevOps culture.
- Other info: Diverse and inclusive workplace focused on empowering every team member.
The predicted salary is between 36000 - 60000 £ per year.
At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all.
You will play a key role in maintaining and evolving FutureLearn’s platform to ensure it is highly available, reliable, secure, and scalable as the business grows. Working closely with the Lead Technical Architect, SREs, and software engineers, you’ll help shape the technical direction of our infrastructure while fostering a strong DevOps culture.
What Does Success Look Like
- Maintaining platform availability and reliability.
- Partner with the Lead Technical Architect to set and evolve the technical direction of our infrastructure.
- Take responsibility for a platform that is secure, resilient, scalable, and cost-efficient.
- Develop deep expertise in FutureLearn’s technology stack and its practical application, including AWS (RDS, ECS, EC2, S3, Lambda), Cloudflare, Redis, DNS, Docker, and the wider infrastructure platform.
- Use, maintain, and continuously improve observability tooling such as Datadog and AWS CloudWatch.
- Respond to incidents affecting the platform, including participation in the on-call rota.
- Ensure disaster recovery and incident response processes are regularly tested and improved.
- Act as an expert in the tools used to manage infrastructure and CI/CD systems, including Terraform, GitHub Actions, and scripting languages.
Building a DevOps culture at FutureLearn
- Own and continuously improve the developer experience.
- Champion CI/CD best practices.
- Empower software engineers to understand how to get their code into production.
- Support engineers through pairing, teaching, mentoring, coaching, and code reviews.
- Act as a subject matter expert for infrastructure and operational concerns across FutureLearn.
What You Bring To The Table
- Experience architecting and supporting cloud-native web application infrastructure.
- Hands-on experience with containers and schedulers (Amazon ECS).
- Experience using automated configuration management and infrastructure-as-code tools (Terraform).
- A deep understanding of Linux, networking, and security.
- Experience supporting database administration and performance.
- A strong interest in automation and improving the developer experience.
- Experience working closely with software engineers in an agile environment.
- A solid understanding of Git and version control best practices.
Desirable
- Programming experience in Ruby, JavaScript, or Go.
- Experience managing relationships with external suppliers such as AWS or Cloudflare.
Ready to go for it? Click 'Apply', include your CV and tell us why you’d like to become a FutureLearner, and how you’ll nail this role.
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
Site Reliability Engineer in London employer: FutureLearn
Contact Detail:
FutureLearn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FutureLearn on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about AWS, Docker, and CI/CD practices. We want to see your passion for tech and how you can contribute to our DevOps culture!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss past incidents you've handled and how you improved processes. We love candidates who can think on their feet and bring innovative solutions to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the FutureLearn family.
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Show Your Passion for Learning: When you write your application, let your enthusiasm for lifelong learning shine through. We love candidates who are eager to grow and help others do the same, so share your journey and how it aligns with our mission at FutureLearn.
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with cloud-native infrastructure, automation, and any relevant tools like Terraform or AWS. We want to see how your skills can contribute to our goals!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experiences and achievements. We appreciate clarity, and it helps us understand how you can fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the FutureLearn family!
How to prepare for a job interview at FutureLearn
✨Know Your Tech Stack
Make sure you’re well-versed in FutureLearn’s technology stack, especially AWS services like RDS, ECS, and EC2. Brush up on your knowledge of Docker and Terraform too, as these will likely come up during the interview.
✨Show Your Curiosity
FutureLearn values curiosity and a desire to learn. Be prepared to discuss how you've approached learning new technologies or solving complex problems in the past. Share examples that highlight your eagerness to grow and support others.
✨Emphasise Collaboration
Since the role involves working closely with software engineers and SREs, be ready to talk about your experience in collaborative environments. Highlight any instances where you’ve successfully partnered with others to improve processes or resolve issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and technical expertise. Think about how you would handle incidents affecting platform availability or how you’d implement CI/CD best practices. Practising these scenarios can help you articulate your thought process clearly.
