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- Tasks: Design intuitive user journeys for a leading financial services company.
- Company: Join a B Corp accredited digital recruitment agency in London.
- Benefits: Competitive day rate, hybrid work model, and supportive environment.
- Why this job: Shape digital experiences that simplify everyday banking for users.
- Qualifications: 4 years of UX design experience, especially in complex digital products.
- Other info: Inclusive hiring process with support for diverse applicants.
The predicted salary is between 40000 - 60000 £ per year.
We're looking for a UX Designer to help shape digital experiences for a major player in financial services. You'll design seamless, data-rich workflows within a mature product ecosystem, simplifying how customers manage everyday banking tasks. Expect a mix of structured discovery, hands-on prototyping, and iterative delivery alongside an established product and engineering team.
What you'll do:
- Translate complex service flows into intuitive, accessible user journeys across responsive web experiences.
- Define interaction patterns and prototypes that bring clarity to multi-step processes and data-heavy tasks.
- Conduct quick research loops and usability testing to validate ideas and reduce ambiguity early.
- Collaborate with researchers, product owners, and engineers to ensure user intent is reflected through delivery.
- Work within a large-scale design system, contributing patterns, improving documentation, and maintaining consistency across journeys.
- Design for accessibility from the outset, aligning with WCAG 2.2 standards and inclusive design principles.
What we're looking for:
- 4 years' experience designing complex, transactional digital products or services.
- Background in financial, data-driven, or enterprise-scale environments.
- Strong grounding in core UX disciplines: IA, interaction design, and user research synthesis.
- Confident in translating insights into practical design solutions that scale.
- Experienced collaborating across multi-disciplinary teams with structured delivery practices.
We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you're working with us.
UX Designer in London employer: Futureheads
Contact Detail:
Futureheads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your design process and how you tackle complex problems.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your experience with data-driven design and collaboration with cross-functional teams. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, we’re committed to making the application process as smooth as possible, so let us know if you need any adjustments.
We think you need these skills to ace UX Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the UX Designer role. Highlight your experience in designing complex, transactional digital products, especially in financial services, to show us you’re the right fit.
Showcase Your Process: We love seeing how you think! Include examples of your design process, from research to prototyping. This helps us understand how you tackle challenges and create user-friendly experiences.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, making it easy for us to see your strengths and how they align with the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Futureheads
✨Know Your UX Fundamentals
Brush up on your core UX principles, especially interaction design and user research synthesis. Be ready to discuss how you've applied these in past projects, particularly in complex, transactional environments like financial services.
✨Showcase Your Prototyping Skills
Prepare to demonstrate your prototyping abilities. Bring examples of your work that highlight how you've translated complex service flows into intuitive user journeys. This will show your hands-on experience and understanding of iterative design.
✨Research the Company and Its Users
Familiarise yourself with the company’s products and their user base. Understanding their digital experiences will help you tailor your responses and showcase how you can contribute to simplifying banking tasks for customers.
✨Prepare for Collaborative Scenarios
Expect questions about teamwork and collaboration. Think of specific instances where you've worked with product owners, engineers, or researchers. Highlight how you ensured user intent was reflected in your designs and how you contributed to a large-scale design system.
