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- Tasks: Join us as a Service Designer to enhance public services through strategic mapping and continuous improvement.
- Company: Work with a leading digital consultancy focused on futureproofing public sector services.
- Benefits: Enjoy remote work flexibility with occasional UK travel and competitive pay of £425 per day.
- Why this job: Make a real impact in the public sector while collaborating with diverse stakeholders and improving user experiences.
- Qualifications: Must be UK-based with prior experience in service design for central government departments.
- Other info: This is a 3-month contract from January to March 2025.
The predicted salary is between 60000 - 84000 £ per year.
Service Designer Public Sector Project 3 Month Contract (6th January 2025 – 28th March 2025) £425 p/d (Inside IR35) Remote with occasional UK travel We’re hiring a Service Designer for a leading digital consultancy, to work on a Public Sector project. Our client ensures that public services are holistic and futureproofed, so they can ultimately meet the needs of those who use them. The successful candidate will hold the following responsibilities: Strategic Service Mapping Develop comprehensive service maps Conduct reviews and updates of service ecosystem Analyse and map interconnections between products and services Continuous Improvement Identify and define service improvement opportunities Focus on enhancing user journeys and operational efficiencies Stakeholder and Ecosystem Management Build and maintain stakeholder relationships Develop holistic understanding of service ecosystems Facilitate collaborative service design approaches Candidates must be UK based and must have worked with central government departments within a service design role previously.
Service Designer employer: Futureheads Recruitment | B Corp™
Contact Detail:
Futureheads Recruitment | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Familiarize yourself with the specific public sector projects that have been undertaken by our client. Understanding their approach and methodologies will help you align your experience with their needs.
✨Tip Number 2
Network with professionals who have experience in service design within the public sector. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous work with central government departments in detail. Highlight specific projects where you successfully mapped services or improved user journeys.
✨Tip Number 4
Stay updated on current trends and challenges in public sector service design. Being knowledgeable about these topics will demonstrate your commitment and expertise during discussions.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Designer position. Understand the key responsibilities such as strategic service mapping and stakeholder management, and think about how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous work with central government departments in a service design role. Provide specific examples of projects where you conducted service mapping or identified service improvement opportunities.
Showcase Your Skills: Demonstrate your skills in user journey enhancement and operational efficiencies. Use metrics or outcomes from past projects to illustrate your impact and effectiveness in similar roles.
Tailor Your Application: Customize your application materials to reflect the language and values of the consultancy. Use keywords from the job description to ensure your application resonates with the hiring team and showcases your fit for the role.
How to prepare for a job interview at Futureheads Recruitment | B Corp™
✨Showcase Your Strategic Service Mapping Skills
Be prepared to discuss your experience with strategic service mapping. Highlight specific projects where you developed comprehensive service maps and how they contributed to the overall success of the service.
✨Emphasize Continuous Improvement Experience
Talk about your approach to identifying and defining service improvement opportunities. Share examples of how you've enhanced user journeys and operational efficiencies in previous roles.
✨Demonstrate Stakeholder Management Abilities
Illustrate your experience in building and maintaining stakeholder relationships. Discuss how you have facilitated collaborative service design approaches and the impact it had on project outcomes.
✨Familiarize Yourself with Public Sector Challenges
Research the current challenges faced by public sector services. Being knowledgeable about these issues will help you demonstrate your understanding of the environment you'll be working in and how you can contribute effectively.
