Service Designer Apply now

Service Designer

Birmingham Temporary 60000 - 84000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Join us as a Service Designer to enhance public services through strategic mapping and continuous improvement.
  • Company: Work with a leading digital consultancy focused on futureproofing public sector services.
  • Benefits: Enjoy remote work flexibility with occasional UK travel and competitive pay of £425 per day.
  • Why this job: Make a real impact in the public sector while collaborating with diverse stakeholders and improving user experiences.
  • Qualifications: Must be UK-based with prior experience in service design for central government departments.
  • Other info: This is a 3-month contract from January to March 2025.

The predicted salary is between 60000 - 84000 £ per year.

Service Designer Public Sector Project 3 Month Contract (6th January 2025 – 28th March 2025) £425 p/d (Inside IR35) Remote with occasional UK travel We’re hiring a Service Designer for a leading digital consultancy, to work on a Public Sector project. Our client ensures that public services are holistic and futureproofed, so they can ultimately meet the needs of those who use them. The successful candidate will hold the following responsibilities: Strategic Service Mapping Develop comprehensive service maps Conduct reviews and updates of service ecosystem Analyse and map interconnections between products and services Continuous Improvement Identify and define service improvement opportunities Focus on enhancing user journeys and operational efficiencies Stakeholder and Ecosystem Management Build and maintain stakeholder relationships Develop holistic understanding of service ecosystems Facilitate collaborative service design approaches Candidates must be UK based and must have worked with central government departments within a service design role previously.

Service Designer employer: Futureheads Recruitment | B Corp™

Join a leading digital consultancy that prioritizes innovation and collaboration in the public sector. With a strong commitment to employee growth, we offer a dynamic work culture that encourages continuous improvement and strategic thinking. Enjoy the flexibility of remote work while contributing to meaningful projects that enhance public services across the UK.
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Contact Detail:

Futureheads Recruitment | B Corp™ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer

Tip Number 1

Make sure to highlight your experience with central government departments in your conversations. This is crucial for demonstrating your understanding of the public sector and its unique challenges.

Tip Number 2

Familiarize yourself with strategic service mapping techniques. Being able to discuss specific methodologies or tools you've used will show your expertise and readiness for the role.

Tip Number 3

Prepare examples of how you've successfully identified service improvement opportunities in past projects. Concrete examples will help you stand out as a candidate who can drive continuous improvement.

Tip Number 4

Network with professionals in the public sector and service design community. Building relationships can provide insights and potentially lead to referrals that could enhance your application.

We think you need these skills to ace Service Designer

Service Design Methodologies
User Journey Mapping
Stakeholder Engagement
Strategic Thinking
Service Ecosystem Analysis
Continuous Improvement Techniques
Facilitation Skills
Analytical Skills
Communication Skills
Experience with Public Sector Projects
Collaboration and Teamwork
Problem-Solving Skills
Understanding of Central Government Processes
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Service Designer position. Understand the key responsibilities such as strategic service mapping and stakeholder management, and think about how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous work with central government departments in a service design role. Provide specific examples of projects where you conducted service mapping or identified service improvement opportunities.

Showcase Your Skills: Demonstrate your skills in user journey enhancement and operational efficiencies. Use metrics or outcomes from past projects to illustrate your impact and effectiveness in similar roles.

Tailor Your Application: Customize your application materials to reflect the language and values of the consultancy. Use keywords from the job description to ensure your application resonates with the hiring team and showcases your fit for the role.

How to prepare for a job interview at Futureheads Recruitment | B Corp™

Showcase Your Strategic Service Mapping Skills

Be prepared to discuss your experience with strategic service mapping. Highlight specific projects where you developed comprehensive service maps and how they contributed to the overall success of the service.

Emphasize Continuous Improvement Experience

Talk about your approach to identifying and defining service improvement opportunities. Share examples of how you've enhanced user journeys and operational efficiencies in previous roles.

Demonstrate Stakeholder Management Abilities

Illustrate your experience in building and maintaining stakeholder relationships. Discuss how you have facilitated collaborative service design approaches and the impact it had on project outcomes.

Familiarity with Public Sector Projects

Since the role involves working with central government departments, be ready to discuss your previous experiences in the public sector. Highlight any relevant projects and your understanding of the unique challenges faced in this environment.

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