We are looking for an experienced Security Service Engineer to service, maintain and fault-find electronic security systems across domestic properties. The role will focus on maintaining and repairing existing CCTV, access control and intruder alarm systems, ensuring they remain fully operational and providing a high level of customer service to clients
This is a service-led position rather than an installation role, ideal for an engineer with strong diagnostic and troubleshooting skills who enjoys resolving technical issues and carrying out preventative maintenance.
Key Responsibilities
- Carry out routine servicing and preventative maintenance of CCTV systems in domestic properties.
- Service and maintain access control systems, including door entry systems and electronic locking solutions.
- Service, maintain and fault-find intruder alarm systems.
- Diagnose system faults and carry out repairs to restore equipment to full working order.
- Respond to reactive maintenance call-outs and investigate reported system issues.
- Test system functionality and ensure equipment is operating correctly following repairs or maintenance.
- Identify worn, damaged or faulty components and recommend appropriate remedial works or replacements.
- Provide technical support and advice to customers regarding their security systems.
- Explain system operation and demonstrate relevant functions to homeowners where required.
- Complete service reports, job sheets and maintenance documentation accurately.
- Maintain a professional and customer-focused approach when working in occupied residential properties.
- Manage daily appointments effectively and keep customers and the office updated on progress.
- Ensure all work is completed in line with health and safety requirements and company procedures.
Skills and Experience Required
- Previous experience as a Security Service Engineer, Security Systems Engineer or similar role.
- Strong practical experience servicing and maintaining CCTV, access control and intruder alarm systems.
- Good fault-finding, diagnostic and repair skills.
- Experience carrying out preventative maintenance and reactive call-outs.
- Good understanding of electronic security systems, associated equipment and cabling.
- Ability to work independently and manage a daily workload.
- Strong communication and customer service skills.
- Full UK driving licence.
- Relevant security systems qualifications or manufacturer training would be advantageous.
- Experience working in domestic or residential properties is preferred.
Personal Attributes
- Reliable, organised and professional.
- A methodical approach to fault-finding and problem-solving.
- Customer-focused, with a professional manner when dealing with homeowners.
- Able to work independently and take ownership of service issues.
- Strong attention to detail and pride in the quality of work.
- Flexible and willing to travel between residential properties as required.
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Fire & Security Service Engineer employer: Futurebuild Recruitment
Join a forward-thinking main contractor in Milton Keynes, where your expertise as a Freelance Quantity Surveyor will be valued in the dynamic sectors of social housing and cladding remediation. With a strong emphasis on collaboration, employee growth, and a commitment to sustainability, this role offers you the chance to make a meaningful impact while enjoying a supportive work culture that prioritises professional development and innovation.
