Subscriptions Ops Lead - Salesforce & Zuora, Hybrid
Subscriptions Ops Lead - Salesforce & Zuora, Hybrid

Subscriptions Ops Lead - Salesforce & Zuora, Hybrid

Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
Future

At a Glance

  • Tasks: Lead subscriptions operations and manage our Salesforce and Zuora systems.
  • Company: Join Future, a global leader in specialist media with a vibrant culture.
  • Benefits: Enjoy flexible leave, profit-sharing bonuses, and share purchase opportunities.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.
  • Why this job: Be part of a dynamic team driving subscriber growth and innovation.
  • Qualifications: Experience in subscription management and strong analytical skills.

The predicted salary is between 50000 - 60000 £ per year.

The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers.

What You'll Be Doing

We have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce.

  • Uncapped leave, because we trust you to manage your workload and time.
  • When we hit our targets, enjoy a share of our profits with a bonus.
  • Refer a friend and get rewarded when they join Future.
  • Well-being support with access to our Colleague Assistant Programmes.
  • Opportunity to purchase shares in Future, with our Share Incentive Plan.

Who Are We...

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Subscriptions Ops Lead - Salesforce & Zuora, Hybrid employer: Future

At Future, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration among marketers, analysts, and developers. With hybrid working options, generous leave policies, and profit-sharing bonuses, we empower our employees to thrive while providing ample opportunities for professional growth within our dynamic international team. Join us in shaping the future of specialist media, where your contributions are valued and celebrated.
Future

Contact Detail:

Future Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Subscriptions Ops Lead - Salesforce & Zuora, Hybrid

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at Future. A friendly chat can open doors and give you insider info on what it’s really like to work here.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Future’s values and recent projects. Show us how your skills in subscriptions operations can make a real impact on our team.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you'll shine during the real deal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Subscriptions Ops Lead - Salesforce & Zuora, Hybrid

Salesforce
Zuora
Subscription Management
Data Analysis
Project Management
Analytical Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
User Experience Collaboration
Fulfilment Chain Management
Teamwork
Adaptability
Customer Retention Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Subscriptions Ops Lead. Highlight your experience with Salesforce and Zuora, and don’t forget to showcase any relevant achievements in subscription management.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about subscriptions and how your skills can help grow our subscriber base. Keep it engaging and personal!

Showcase Your Team Spirit: We love collaboration at StudySmarter! In your application, mention any experiences where you’ve worked with diverse teams or contributed to projects that required teamwork. It’s all about building effective journeys together!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we can’t wait to see what you bring to the table!

How to prepare for a job interview at Future

✨Know Your Systems

Familiarise yourself with Salesforce and Zuora, as these are key tools for the role. Understand their functionalities and how they integrate into subscription management. This will show your potential employer that you're ready to hit the ground running.

✨Showcase Your Analytical Skills

Be prepared to discuss how you've used data to drive decisions in previous roles. Highlight specific examples where your analytical skills have led to improved customer retention or growth in subscriber numbers. This aligns perfectly with the team's focus on analytics.

✨Emphasise Team Collaboration

Since the role involves working with various teams, be ready to share experiences where you've successfully collaborated with others. Discuss how you’ve worked with marketers, developers, or UX specialists to achieve common goals, showcasing your ability to thrive in a team environment.

✨Understand the Company Culture

Research Future's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this culture. Showing that you align with their values will demonstrate that you're not just a fit for the role, but also for the company as a whole.

Subscriptions Ops Lead - Salesforce & Zuora, Hybrid
Future

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