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- Tasks: Be the friendly face of our company, managing enquiries and supporting our team.
- Company: Join Future, a leading global media company with a vibrant culture.
- Benefits: Enjoy a competitive salary, flexible working, and uncapped leave.
- Other info: Embrace diversity and be part of a team that values every voice.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 15000 - 15000 £ per year.
As a Receptionist, your role is to provide a high quality frontline response to customer enquiries and act as the efficient interface with other departments throughout the company. Ad-hoc general administration and secretarial duties to support the wider business support team.
What You'll Be Doing
- Reception area – man the front desk, ensure the reception area and the display of current Future Publishing magazines is tidy and up-to-date, including seating areas, the main reception desk and other magazine display stands.
- Maintain stationery and refreshment supply for the building.
- Client liaison/Welcome – provide an efficient, knowledgeable and professional first point of contact for all enquiries from visitors, customers, contractors, suppliers. Queries may relate to subscriptions, back issues orders, general product information, complaints and compliments.
- Switchboard – handle 350+ calls daily: answer the main telephone promptly, politely and professionally and direct callers to the correct person/department.
- Manage complex travel bookings, hire cars and train tickets, prioritising and handling high volume on short notice.
Experience that Will Put You Ahead of the Curve
- Be proactive and reactive; identify issues and resolve problems with own initiative and autonomy, or seek support when needed.
- Proven success at supporting busy and challenging teams, adhering to deadlines.
- Strong G Suite skills.
- Professional, courteous and positive manner, but equally assertive under pressure and when managing several tasks.
- Confident communication skills.
- High attention to detail.
- Flexible, highly adaptable attitude.
What's in It for You
- The expected salary for this role is £15,000.
- This is a hybrid role from our Bath office, working three days in the office and two from home.
- Uncapped leave, because we trust you to manage your workload and time.
- When targets are met, a share of profits with a bonus.
- Refer a friend and get rewarded when they join Future.
- Well-being support with access to our Colleague Assistant Programmes.
- Opportunity to purchase shares in Future with our Share Incentive Plan.
Who Are We...
We're Future, the global leader in specialist media. With over 3,000 employees across 200+ media brands, Future is a prime destination for passionate people worldwide seeking trusted, expert content that educates and inspires action – online and off – through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We have ambitious plans to build on growth momentum and unlock new opportunities. We’re looking for driven people who want to be part of it.
Our Future, Our Responsibility – Inclusion and Diversity at Future
We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. We are building a workplace where everyone feels valued, respected, and empowered to thrive. When hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table—it's about making sure the table has room for everyone. Because a diverse team isn’t just good for business. It’s the Future.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Receptionist, Part Time - 12 Month FTC in Bath employer: Future
Contact Detail:
Future Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Part Time - 12 Month FTC in Bath
✨Tip Number 1
First things first, make sure you know the company inside out. Check out Future's website and social media to get a feel for their culture and values. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
When you get that interview, don’t just prepare answers—think about questions too! Ask about the team dynamics or how they handle busy periods. This shows you’re proactive and ready to jump into the role, especially in a fast-paced environment like reception.
✨Tip Number 3
Practice your communication skills! Since you'll be handling a lot of calls and visitor enquiries, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist, Part Time - 12 Month FTC in Bath
Some tips for your application 🫡
Show Off Your Communication Skills: As a Receptionist, you'll be the first point of contact for visitors, so make sure your application reflects your confident communication skills. Use clear and professional language, and don’t shy away from showcasing any relevant experience you have in customer service.
Highlight Your Organisational Skills: We love a proactive person! In your application, mention any experience you have with managing multiple tasks or handling busy environments. This will show us that you can keep things running smoothly, even when the pressure's on.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and errors. You could even mention specific examples where your attention to detail made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at Future!
How to prepare for a job interview at Future
✨Know the Company Inside Out
Before your interview, take some time to research Future Publishing. Understand their values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Frontline Skills
As a Receptionist, you'll be the first point of contact for visitors. Practice your greeting and how you would handle various enquiries. Role-play with a friend to get comfortable with answering questions about subscriptions or complaints professionally.
✨Showcase Your Organisation Skills
Since the role involves managing multiple tasks like handling calls and maintaining the reception area, prepare examples of how you've successfully managed similar responsibilities in the past. Highlight your attention to detail and ability to prioritise under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to resolve issues independently or manage high volumes of work. Be ready to explain your thought process and how you maintained professionalism throughout.