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- Tasks: Support seamless member communications and execute engaging campaigns across multiple channels.
- Company: Join Future, a global leader in specialist media with a vibrant culture.
- Benefits: Enjoy uncapped leave, profit-sharing bonuses, and well-being support.
- Why this job: Make a real impact by turning casual visitors into loyal members through creative campaigns.
- Qualifications: 2+ years in CRM, campaign execution skills, and a flair for copywriting.
- Other info: Hybrid role with excellent career growth opportunities and a commitment to diversity.
The predicted salary is between 26500 - 30000 £ per year.
As the Membership CRM Executive, you will be a vital support to the Membership CRM Lead in delivering seamless member communications. Reporting to the Membership CRM Lead, you will assist with the end-to-end process of campaign execution across email, onsite messaging, and push notifications. Your mission is to support the creation of relevant, brand-aligned customer touchpoints, helping to turn casual visitors into loyal members. You will focus on the tactical execution and smooth delivery of campaigns defined by the Lead and the Membership Squad.
Experience That Will Put You Ahead Of The Curve
- CRM Expertise - 2+ years of experience in a CRM role.
- Campaign Execution Skills - Proven ability to accurately build and deploy email or multi-channel campaigns using a CRM/Marketing Automation platform (knowledge of Selligent Marketing Cloud desirable).
- Analytical - Comfortable extracting and organising data; a desire to understand what campaign numbers mean and how to improve them.
- Copywriting & Creative Eye - Ability to write engaging, brand-aligned copy and provide clear briefs for design assets.
- Technical Basics - Basic understanding of HTML/CSS for email and experience with audience segmentation logic.
- Collaboration - Working with team members and supporting the Membership CRM Lead.
What’s in it for you
- The expected range for this role is £26,500 - £30,000.
- This is a hybrid role from our Bath or London Office, working three days from the office, two from home.
- Uncapped leave, because we trust you to manage your workload and time.
- When we hit our targets, enjoy a share of our profits with a bonus.
- Refer a friend and get rewarded when they join Future.
- Well-being support with access to our Colleague Assistant Programmes.
- Opportunity to purchase shares in Future, with our Share Incentive Plan.
Who Are We
We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action – both online and off – through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!
Our Future, Our Responsibility - Inclusion and Diversity at Future
We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table – it’s about making sure the table has room for everyone. Because a diverse team isn’t just good for business. It’s the Future.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Membership CRM Executive in Bath employer: Future
Contact Detail:
Future Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership CRM Executive in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns and copywriting samples. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially in terms of member communications and campaign execution.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Membership CRM Executive in Bath
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your CRM expertise in your application. We want to see your experience with campaign execution and any platforms you've used, especially if you know Selligent Marketing Cloud. Don’t be shy about sharing specific examples!
Craft Engaging Copy: Since you'll be writing engaging, brand-aligned copy, showcase your writing skills in your application. Include snippets of your best work or describe how you've created compelling content in the past. We love creativity!
Be Data Savvy: We’re looking for someone who’s comfortable with data, so mention any experience you have with extracting and analysing campaign metrics. Show us that you understand what those numbers mean and how they can improve campaigns.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Future
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially if you've worked with platforms like Selligent Marketing Cloud. Be ready to discuss your previous campaign executions and how you measured their success. This will show that you’re not just familiar with the tools, but you know how to leverage them effectively.
✨Showcase Your Copywriting Skills
Prepare a few examples of engaging copy you've written in the past. Whether it's email campaigns or social media posts, having tangible examples will demonstrate your ability to create brand-aligned content. Don’t forget to mention how you tailored your messaging for different audiences!
✨Be Data Savvy
Since the role involves analysing campaign performance, be prepared to discuss how you've used data to inform your decisions. Bring examples of how you've extracted and organised data in previous roles, and be ready to talk about what those numbers meant for your campaigns.
✨Collaboration is Key
This role requires working closely with the Membership CRM Lead and other team members. Think of examples where you’ve successfully collaborated on projects. Highlight your communication skills and how you’ve contributed to a team environment, as this will show you’re a great fit for their culture.