At a Glance
- Tasks: Lead a dynamic team to deliver impactful education services for children and young people.
- Company: Future Steps Occupational Therapy, dedicated to making a difference in education.
- Benefits: Enjoy 30 days annual leave, pension, sick pay, and ongoing training opportunities.
- Other info: Flexible remote working and a focus on continuous professional development.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in service leadership and a passion for improving educational outcomes.
The predicted salary is between 40000 - 42000 £ per year.
Future Steps Occupational Therapy is looking for an inspiring Service Manager to lead our Services to Education team, someone who can combine strong leadership, service delivery excellence, and commercial awareness to grow services that make a meaningful difference for children and young people. Working closely with our multidisciplinary teams and education partners, you’ll drive high-quality outcomes, innovation, and service development.
Pay: £40,000 - £42,000 (pro-rata)
Hours: 37.5 hours per week, term time (39 weeks term time + 1 week outside of term time)
Monday – 08:45 – 4:30 (remote working from home)
Tuesday – 08:45 – 4:30
Wednesday – 08:45 – 5:45
Thursday – 08:45 – 4:30
Friday – 08:45 – 4:30
Key Responsibilities:
- Leading and developing a multidisciplinary team (including Occupational Therapists and administrative staff) in a non-clinical capacity
- Ensuring the high-quality delivery of community-based education services
- Managing key contracts with schools, academies, and Local Authorities
- Building and maintaining effective relationships with stakeholders and partners
- Overseeing performance, safeguarding, quality, and compliance standards
- Identifying new opportunities, driving sales, sourcing and completing tenders
What We are Looking For:
- Has strong experience in service or operational leadership
- Supports the strategic development and continuous improvement of services
- Is highly process-driven, with strong attention to systems and detail
- Brings commercial awareness and identifies opportunities for growth and improvement
- Leads teams with clarity, structure, and accountability
- Is organised, proactive, and solutions-focused
- Has a strong understanding of safeguarding, GDPR, and quality standards
What We Offer:
- 30 days annual leave including bank holidays (pro-rata)
- Additional leave for long service (up to 5 years)
- Company pension & sick pay
- Free on-site parking
- Ongoing CPD and training opportunities
Please contact our HR department if you’d like to explore the role further or have any questions. We welcome any conversation.
Service Manager in Thornaby-on-Tees employer: Future Steps Occupational Therapy
Future Steps Occupational Therapy is an exceptional employer that prioritises the growth and development of its employees while making a meaningful impact on the lives of children and young people. With a supportive work culture, competitive benefits including 30 days of annual leave and ongoing professional development opportunities, our team thrives in a collaborative environment that values innovation and excellence in service delivery. Located in a flexible remote working setting, we empower our Service Manager to lead with clarity and purpose, ensuring high-quality outcomes for our community partners.
Contact Details:
Future Steps Occupational Therapy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Thornaby-on-Tees
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Future Steps Occupational Therapy.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Future Steps Occupational Therapy.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Future Steps Occupational Therapy.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Future Steps Occupational Therapy. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in Thornaby-on-Tees
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Future Steps Occupational Therapy. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Future Steps Occupational Therapy
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Future Steps Occupational Therapy. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
