At a Glance
- Tasks: Provide first line support and helpdesk assistance to staff and students in a busy educational environment.
- Company: Join a dynamic Multi Academy Trust focused on innovative ICT solutions.
- Benefits: Full-time role with opportunities for professional development and a supportive team.
- Other info: Be part of a collaborative team driving ICT innovation in education.
- Why this job: Make a real difference in education by helping teachers and students use technology effectively.
- Qualifications: Strong communication skills and a passion for customer service; knowledge of SIMS is a plus.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity now exists for a first line support / helpdesk ICT Technician to work closely within a team of other ICT Technicians in a busy Multi Academy Trust (MAT). To support the ICT Manager and other ICT Technicians with supporting staff and students using the ICT system within the Trust.
You will have good communication and telephone skills and be dedicated to providing a professional level of customer service. The ability to communicate clearly and concisely is key for this role as you will be dealing with a variety of end users including upper management.
You will need to guide teachers, students and support staff whilst using ICT equipment to aid the learning process and to aid staff to complete their jobs. You will help train staff to enable teachers to teach their lessons effectively.
You will assist the Trust to deliver ICT innovation and have a part in the development and implementation of new technologies in education.
The role is for 37 hours per week, 52 weeks per year. A working knowledge of SIMS (School Information Management System) would be a distinct advantage.
Information Technology Technician in Maidstone employer: Future Schools Trust
Join a dynamic Multi Academy Trust where your role as an Information Technology Technician will not only support staff and students but also contribute to the innovative use of technology in education. With a strong emphasis on professional development, our collaborative work culture fosters growth and learning, ensuring you have the tools and opportunities to excel in your career. Located in a vibrant educational environment, we offer a rewarding experience that makes a meaningful impact on the learning journey of our students.
