At a Glance
- Tasks: Provide first line support and helpdesk assistance to staff and students in a busy Multi Academy Trust.
- Company: Join a dynamic Multi Academy Trust focused on innovative ICT solutions.
- Benefits: Full-time role with competitive salary and opportunities for professional development.
- Other info: Be part of a collaborative team driving ICT innovation in education.
- Why this job: Make a real difference in education by supporting teachers and students with technology.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity now exists for a first line support / helpdesk ICT Technician to work closely within a team of other ICT Technicians in a busy Multi Academy Trust (MAT). To support the ICT Manager and other ICT Technicians with supporting staff and students using the ICT system within the Trust.
You will have good communication and telephone skills and be dedicated to providing a professional level of customer service. The ability to communicate clearly and concisely is key for this role as you will be dealing with a variety of end users including upper management.
You will need to guide teachers, students and support staff whilst using ICT equipment to aid the learning process and to aid staff to complete their jobs. You will help train staff to enable teachers to teach their lessons effectively.
You will assist the Trust to deliver ICT innovation and have a part in the development and implementation of new technologies in education. The role is for 37 hours per week, 52 weeks per year.
ICT Technician employer: Future Schools Trust
Join a dynamic Multi Academy Trust where your role as an ICT Technician will not only support the daily operations of our educational environment but also contribute to the innovative use of technology in teaching and learning. We pride ourselves on fostering a collaborative work culture that values professional development, offering numerous opportunities for growth and training to enhance your skills. Located in a vibrant community, we provide a supportive atmosphere where your contributions are recognised and rewarded, making it an excellent place to build a meaningful career in education technology.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Future Schools Trust values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Future Schools Trust might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Future Schools Trust!
✨Direct Apply to Future Schools Trust
Let's not forget to apply directly through the Future Schools Trust website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Future Schools Trust.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Future Schools Trust. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Future Schools Trust
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
