At a Glance
- Tasks: Install, maintain, and repair industrial food processing machinery on-site.
- Company: Leading engineering firm focused on innovative food processing solutions.
- Benefits: Comprehensive training, remote work flexibility, and a supportive team environment.
- Why this job: Make a real impact in the food industry with cutting-edge technology.
- Qualifications: Experience in field service engineering and strong problem-solving skills required.
- Other info: Enjoy a work-life balance and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client delivers innovative industrial food processing and packaging solutions that help businesses optimise their operations. As a leader in the engineering sector, dedication to quality and customer satisfaction is at the heart of everything they do. They are looking for a skilled and motivated Field Service Engineer (Industrial) to join the dynamic team in the South East. This role is pivotal to continued success and growth.
As a Field Service Engineer specialising in industrial factory equipment, you will be the first point of contact for clients, providing expert installation, maintenance, and repair services. Your technical knowledge and problem-solving skills will ensure that machinery operates at peak performance, minimising downtime and maximising client satisfaction.
Key Responsibilities:- Carry out installation, commissioning, servicing, and repair of industrial food processing machinery on-site.
- Diagnose and troubleshoot faults efficiently to reduce client downtime.
- Provide technical support and training to customers on equipment use and maintenance.
- Maintain accurate records of service activities, parts used, and customer interactions.
- Collaborate with the engineering and sales teams to provide feedback and improve product performance.
- Manage your schedule effectively to meet customer commitments and respond to emergency call-outs.
- Always ensure compliance with health and safety standards during field operations.
- Proven experience as a Field Service Engineer or similar role within the industrial engineering sector.
- Strong understanding of industrial machinery, electronics, and mechanical systems.
- Relevant technical qualifications such as a Level 3 Engineering Apprenticeship, HNC/HND, or equivalent.
- Excellent diagnostic and problem-solving skills.
- Ability to work independently and manage time efficiently in a remote role.
- Full UK driving licence and willingness to travel extensively across the Southeast region.
- Good communication skills with a customer-focused approach.
There are comprehensive training and opportunities for professional development. Join a supportive and friendly working environment with a focus on work-life balance, and enjoy remote working flexibility to help you manage your day effectively. You will work with cutting-edge technology in an industry that is essential to many sectors, making a real difference to the clients' success. If you are a proactive Engineer who thrives on challenge and delivering excellent service, we would love to hear from you.
Field Service Engineer - Food Processing & Packaging in Kent employer: Future Recruitment
Contact Detail:
Future Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Food Processing & Packaging in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering sector, especially those who work with food processing and packaging. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, bring along examples of your work or case studies. This will help them see your problem-solving skills in action.
✨Tip Number 3
Prepare for the interview by researching the company’s latest projects and challenges in the food processing industry. This shows you're genuinely interested and ready to contribute to their success right from day one.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Plus, it shows your commitment to excellent customer service, which is key in this field.
We think you need these skills to ace Field Service Engineer - Food Processing & Packaging in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially in food processing and packaging. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our client’s success. Keep it friendly and professional, and don’t forget to mention your customer-focused approach.
Show Off Your Qualifications: Be sure to list any relevant qualifications, like your Level 3 Engineering Apprenticeship or HNC/HND. We love seeing candidates who are committed to their professional development, so if you’ve got any additional training or certifications, include those too!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Future Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge about industrial food processing machinery. Be ready to discuss specific equipment you've worked with and any troubleshooting experiences. This will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in the past. Think of situations where you minimised downtime for clients or improved their operations. This will highlight your ability to think on your feet and provide excellent service.
✨Communicate Clearly
Since you'll be the first point of contact for clients, practice explaining complex technical concepts in simple terms. Good communication is key, so consider how you can convey your ideas effectively during the interview.
✨Demonstrate Your Customer Focus
Be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to client satisfaction and how you’ve built strong relationships. This will resonate well with the company's dedication to quality and customer satisfaction.