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- Tasks: Manage customer accounts and deliver top-notch service while building strong relationships.
- Company: Leading UK specialist in flexible packaging solutions with a focus on innovation.
- Benefits: Competitive salary, bonuses, 23 days holiday, private medical insurance, and more.
- Why this job: Join a forward-thinking team and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service or account management; packaging industry knowledge is a plus.
- Other info: Dynamic workplace with opportunities for personal development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
NEW VACANCY! (PK9018) CUSTOMER ACCOUNT MANAGER WEST YORKSHIRE - Contact me for location details
Office Based: Monday To Thursday 9am - 5.30pm / Friday 9am - 5:00pm
COMPETITIVE + Achievable Bonus Scheme + 23 Days Holiday + Bank Holidays (Rising with length of service)
- Achievable Bonus Scheme - Team & Company performance based
- Year End Bonus
- Growth Shares
- Personal Development Programmes
- Personal Accident Insurance 3X Salary
- Free Life Insurance
- Private Medical Insurance (Including Family)
- 8 Weeks Full paid Maternity Leave
- Free Cash Plan
- Free Annual Flu Vaccination
- Salary Sacrifice for Bikes
- Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema
- 50 Birthday bonus or the day off
- Summer Functions & Nights Out
My client is one of the UK's leading specialists in flexible packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of modern production environments.
They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results.
They are looking to recruit a Customer Account Manager to join their team. The role will involve being involved in Customer Accounts, giving each customer a first class customer service experience. Experience in the packaging industry would be of an advantage however not essential; full technical product training will be provided so experience in Customer Service / Account Management will be considered.
The Role / Requirements
- Initially working with the Customer Business Manager team predominantly looking after customer requirements in conjunction with the Area Sales Manager.
- Support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information.
- Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base.
- Building close relationships with your customers over time via phone, email as well as visiting client sites (Initially this will be with other employees but eventually you will have your own accounts that you have sole responsibility for).
- Keeping customers up to date with market and product updates.
- Driving Licence and own transport is essential; pool cars are available for customer visits.
Customer Account Manager in Leeds employer: Future Recruitment Ltd
Contact Detail:
Future Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the packaging industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their offerings and how they stand out in the market will help you impress during the interview. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your customer service skills can enhance their client relationships. Tailor your examples to show how you can contribute to their goal of delivering outstanding results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Customer Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight any relevant experience in customer service or account management, and don’t forget to mention any skills that align with our focus on customer excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about providing first-class customer service and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: As a Customer Account Manager, communication is key. In your application, demonstrate your ability to communicate effectively, whether through clear writing or by sharing examples of how you've built relationships with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Future Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and recent developments in the packaging industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Account Manager, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Be ready to discuss how you can apply these skills to enhance customer satisfaction in this new role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, growth opportunities, and how they measure success in the Customer Account Manager role. This shows that you're not just interested in the job, but also in how you can contribute to their success.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. Being punctual demonstrates your respect for their time and your commitment to the role. Plus, it gives you a moment to settle in and gather your thoughts before the interview begins.
