Senior 3rd‑Line IT Helpdesk Technician

Senior 3rd‑Line IT Helpdesk Technician

Full-Time On-site
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Future Prospects is seeking an IT Helpdesk Technician - Level 3 in Newark for a full-time, permanent role. This senior escalation post leads complex IT incidents, mentoring juniors and driving root-cause analysis in a busy MSP environment.

You will work from Newark, handling 3rd-line support across Windows Server, Entra ID, and Microsoft 365, with hands-on config changes, project work, and vendor coordination. Competitive salary and full benefits offered.

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Senior 3rd‑Line IT Helpdesk Technician employer: Future Prospects

Join a market-leading company as an Assistant Financial Controller in Newark, where you will be part of a friendly and passionate team dedicated to excellence. Enjoy a competitive salary, regular training opportunities, and a supportive work culture that values employee growth, with benefits including a generous holiday entitlement and a full Christmas shutdown. This role not only offers the chance to develop your financial skills but also to contribute meaningfully to the company's success while enjoying a balanced work-life environment.

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Contact Details:

Future Prospects Recruitment Team