Senior IT Helpdesk Technician - Level 3 (MSP Escalations)

Senior IT Helpdesk Technician - Level 3 (MSP Escalations)

Full-Time On-site
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Future Prospects Group Ltd. is recruiting an IT Helpdesk Technician - Level 3 for their Newark office.

This full-time, permanent role serves as the senior escalation authority, handling complex incidents across IT and VoIP systems and mentoring junior colleagues in a collaborative MSP environment. The ideal candidate will have deep expertise in Windows Server, Entra ID, and Microsoft 365 administration, with strong networking and security skills.

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Senior IT Helpdesk Technician - Level 3 (MSP Escalations) employer: Future Prospects Group Ltd

Join a dynamic team in Lincoln as a Financial Services Administrator, where you will enjoy a supportive work culture that prioritises professional development and employee well-being. With competitive benefits including 25 days of annual leave, a company pension, and opportunities for study leave, this role offers a rewarding environment for those looking to grow their careers in the financial services sector. The company fosters a collaborative atmosphere, ensuring that every team member is valued and empowered to contribute meaningfully.

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Contact Details:

Future Prospects Group Ltd Recruitment Team