Senior IT Helpdesk Technician - Level 3 (MSP, Newark) in Newark on Trent

Senior IT Helpdesk Technician - Level 3 (MSP, Newark) in Newark on Trent

Newark on Trent Full-Time On-site
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Future Prospects Group is seeking an IT Helpdesk Technician - Level 3 in Newark for a full-time, permanent role. You will be the senior escalation authority, resolving complex infrastructure issues, mentoring junior colleagues, and driving knowledge base improvements.

The ideal candidate has extensive 3rd-line experience, strong Windows Server/Entra ID skills, and deep knowledge of M365, Intune, Defender for Business, CA, and networking. A robust PSA/RMM toolset familiarity is required.

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Senior IT Helpdesk Technician - Level 3 (MSP, Newark) in Newark on Trent employer: Future Prospects Group Ltd

Join a dynamic team in Lincoln as a Financial Services Administrator, where you will enjoy a supportive work culture that prioritises professional development and employee well-being. With competitive benefits including 25 days of annual leave, a company pension, and opportunities for study leave, this role offers a rewarding environment for those looking to grow their careers in the financial services sector. The company fosters a collaborative atmosphere, ensuring that every team member is valued and empowered to contribute meaningfully.

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Contact Details:

Future Prospects Group Ltd Recruitment Team