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- Tasks: Provide top-notch tech support in French and English while solving customer issues.
- Company: Award-winning client based in Newark with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and great perks after probation.
- Why this job: Join a dynamic team and enhance your bilingual skills while helping customers.
- Qualifications: Fluency in French and English, strong problem-solving abilities, and attention to detail.
- Other info: Enjoy hybrid or remote work options for a better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
An award-winning client in Newark is seeking a French Speaking Technical Support Agent for a full-time, permanent position. The role involves providing excellent customer service and technical support in both French and English, using CRM systems, and solving technical issues.
Candidates must demonstrate:
- Exceptional problem-solving skills
- Attention to detail
- Flexibility in working hours
Hybrid or remote working options are available after probation, along with a competitive salary and numerous benefits.
Bilingual French Tech Support Agent – Hybrid/Remote in Newark on Trent employer: Future Prospects Group Ltd
Contact Detail:
Future Prospects Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual French Tech Support Agent – Hybrid/Remote in Newark on Trent
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise speaking both French and English fluently, as you'll need to switch between the two effortlessly during interviews. We want to see how well you can communicate technical issues in both languages.
✨Tip Number 2
Research the company and its products before your interview. Knowing their tech offerings will help you answer questions more confidently and show that you're genuinely interested in the role. Plus, it gives us a chance to see your enthusiasm!
✨Tip Number 3
Prepare for common technical support scenarios. Think about how you'd troubleshoot specific issues and be ready to demonstrate your problem-solving skills. We love candidates who can think on their feet and provide solutions!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else. Let's get you that job!
We think you need these skills to ace Bilingual French Tech Support Agent – Hybrid/Remote in Newark on Trent
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role is all about providing support in both French and English, make sure to highlight your language skills right at the top of your application. We want to see how you can switch between languages effortlessly!
Tailor Your Experience: When you're writing your application, focus on your previous experience in tech support or customer service. We love seeing specific examples of how you've solved problems or helped customers in the past, so don’t hold back!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is free from typos and errors. We appreciate a polished application that shows you care about the little things—just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Future Prospects Group Ltd
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice your language skills before the interview. Try conducting mock interviews with a friend or using language apps to ensure you're comfortable switching between languages seamlessly.
✨Know Your Tech Inside Out
Familiarise yourself with common technical issues and solutions related to the products or services of the company. Being able to discuss specific examples of how you've solved tech problems in the past will show your expertise and problem-solving skills.
✨Showcase Your Customer Service Experience
Prepare to share examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this will demonstrate your commitment to delivering top-notch support.
✨Flexibility is Key
Since the job requires flexibility in working hours, be ready to discuss your availability during the interview. Show that you're adaptable and willing to work different shifts if needed, which will reflect positively on your candidacy.
