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- Tasks: Support high-risk young people in their transition to adulthood with tailored guidance.
- Company: Future Projects, a charity dedicated to empowering individuals facing challenges.
- Benefits: Competitive salary, 23 days leave, Four Day Week model, and training opportunities.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in young people's lives and help them build a brighter future.
- Qualifications: Experience in youth work or support roles, with strong relationship-building skills.
The predicted salary is between 22702 - 22702 £ per year.
Location: Norwich (Baseline Centre, with outreach across Norfolk)
Hours: 30 per week (subject to Four Day Week scheme)
Contract: Fixed Term until 31st March 2027 (subject to funding)
Salary: £22,702.70 (FTE £28,000)
Leave: 23 days p.a. (pro rata) + bank holidays
Application Deadline: 17th April 2026 (may close earlier)
Interview Date: Week commencing 20th April
Reports to: Assistant Support Manager
About The Role
The Youth Connector role is a key part of the Future Support service, supporting a small but complex caseload of young people identified as High Risk, High Harm, often due to involvement in the Criminal Justice System through exploitation or criminal activity. Working primarily from the Baseline Community Support Centre, with outreach across Norfolk, you will support young people as they approach their 18th birthday and transition into adulthood. You will assess individual needs, develop personalised support plans, and deliver flexible, hands-on support across areas including welfare benefits, employment, education and training, housing, health, and emotional wellbeing. The role focuses on promoting positive connections and activities that enrich social, economic and emotional environments, helping remove barriers to success. You will work closely with internal teams and external agencies to ensure each young person is connected to appropriate services and opportunities, empowering them to move forward with confidence and hope for a brighter future.
Key Responsibilities
- Manage a small caseload of high-risk young people, providing tailored one-to-one support
- Assess needs and develop outcome-focused, co-produced support plans
- Deliver advice and practical support across welfare, housing, health, employment, and wellbeing
- Support young people to access education, training, and employment opportunities
- Work collaboratively with partner agencies to coordinate effective support
- Undertake outreach, including home visits and community-based support
- Promote independence through skills development and capacity building
- Maintain accurate case records, risk assessments, and monitoring data
- Ensure compliance with safeguarding, health & safety, data protection, and lone working procedures
About You
You have experience delivering advice and support, ideally within youth work or with vulnerable individuals, and a strong understanding of the challenges they face. You are skilled in building trusting relationships and supporting individuals to navigate complex barriers through effective support planning. Your approach is empathetic, patient, and person-centred, while also confident in applying appropriate challenge where needed. You have a broad knowledge across areas such as housing, health, employment, finance, and safeguarding, and understand how to connect individuals with the right services. You are proactive, flexible, and able to work both independently and as part of a team, with a solution-focused mindset and commitment to achieving positive outcomes. A full driving licence and access to a vehicle is essential.
About Future Projects
Future Projects is a Norwich-based charity helping people in difficult situations build their strengths, skills, confidence, and resilience to transform their lives. We deliver community-based services focused on education, health & wellbeing, skills, employment, and improved life chances, supporting those facing social exclusion and poverty. We are a Living Wage, Disability Confident, and Equal Opportunities employer, and operate a Four Day Week model following successful probation.
Additional Information
- No line management responsibilities
- Enhanced DBS and right to work in the UK required
- Travel across Norfolk required
- Evening and weekend work may occasionally be required
- Induction and safeguarding training provided
- Four Day Working Week available after probation
Youth Connector employer: Future Projects
Contact Detail:
Future Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Connector
✨Tip Number 1
Get to know the organisation! Research Future Projects and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to youth work and support roles. Think about your experiences and how they align with the responsibilities of the Youth Connector role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Future Projects.
We think you need these skills to ace Youth Connector
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Youth Connector role. Use keywords from the job description to show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in real-life situations. Whether it’s supporting young people or working with vulnerable individuals, we want to see your impact!
Be Person-Centred: Since this role is all about supporting young people, make sure to convey your empathetic approach in your application. Share stories that demonstrate your ability to build trusting relationships and navigate challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Future Projects
✨Know Your Stuff
Make sure you understand the role of a Youth Connector inside and out. Familiarise yourself with the challenges young people face, especially those involved in the Criminal Justice System. Brush up on relevant topics like welfare benefits, housing, and emotional wellbeing so you can speak confidently about how you would support these individuals.
✨Show Your Empathy
This role requires a person-centred approach, so be ready to demonstrate your empathy during the interview. Share examples from your past experiences where you've built trusting relationships or helped someone navigate complex barriers. This will show that you have the right mindset for supporting vulnerable individuals.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation and the role. Ask about their approach to collaboration with partner agencies or how they measure success in supporting young people. This shows your genuine interest and helps you assess if the role is right for you.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-risk situations. Think about how you would develop personalised support plans or manage a caseload effectively. Practising these scenarios beforehand will help you articulate your thought process clearly during the interview.