At a Glance
- Tasks: Lead communications and engagement strategies to amplify our charity's impact.
- Company: Future Projects, a Norwich charity transforming lives since 2000.
- Benefits: Competitive salary, 25 days leave, flexible working after 6 months.
- Other info: Join a supportive team with opportunities for growth and training.
- Why this job: Make a real difference in the community while shaping our brand and voice.
- Qualifications: Experience in communications, marketing, and strong writing skills required.
Location: Norwich, with occasional Norfolk-wide travel
Hours: 37 hours per week (subject to the Four Day Week scheme following 6 months in post)
Salary: £35,000 to £38,000 pa (depending on experience)
Leave: 25 days per annum plus Bank Holidays
Application Deadline: Monday 14th December 2026
Interviews: Week commencing Monday 21st December 2026
Reports to: Head of Funding, Partnerships and Impact
About the Role
Future Projects is a Norwich charity, founded in 2000, helping people in difficult situations build the skills, confidence and resilience to take control and transform their lives. We provide practical support across food and essentials, advice and guidance, health and wellbeing, employment, education and community connection.
As Communications and Engagement Manager, you will lead how Future Projects is seen, heard and understood. In this strategic role across the whole charity, you will strengthen our brand, voice and visibility, help Future Radio grow its profile, and make sure communities help shape our services and the story of our impact.
Key Responsibilities
- Lead the rollout of our brand, verbal identity and key messages, turning them into guidance, templates and training for staff.
- Develop and deliver a communications and marketing plan linked to the charity’s strategy.
- Oversee website content, social media, newsletters, press, printed materials and campaigns.
- Work with the Future Radio team to promote the station and use radio, podcasts and digital content to support community voice.
- Develop community engagement and feedback approaches so people help shape our services and communications.
- Turn outcomes, data and case studies into impact stories that support fundraising and partnerships, with strict GDPR-compliant consent.
About You
- Strong experience in communications, marketing, media, engagement or brand.
- Excellent writing and editing skills for different audiences and channels.
- Experience developing communications plans, campaigns, content and brand assets.
- Strong understanding of digital communications, websites, social media and accessibility.
- Sound judgement around consent, GDPR, safeguarding and sensitive stories.
- Confident supporting and training colleagues, and building relationships with leaders, partners, funders and media.
- Desirable: charity or social impact sector experience, and an understanding of community media, radio, podcasting or video.
How to Apply
Apply through this advert to receive an application form, along with the full job description. Complete the form in full, using the person specification and key deliverables to structure your answers. CVs are not accepted without a completed application form.
Additional Information
- Office and service-site working, with some flexibility around campaigns, events and launches.
- May line manage communications staff if such roles are created.
- Induction and training provided, including Health and Safety and Safeguarding.
- Appointment subject to pre-employment checks, including right to work, two references and an appropriate DBS check.
Future Projects is an equal opportunities, Living Wage and Disability Confident employer.
Communications and Engagement Manager in Earlham employer: Future Projects
Future Projects is an exceptional employer dedicated to making a tangible impact in the Norfolk community. As a trustee, you will join a passionate board committed to tackling poverty and deprivation, with opportunities for personal growth and professional development while shaping the future of vital services. The hybrid work culture allows for flexibility, ensuring that your contributions can be made from anywhere, all while being part of a mission-driven organisation that values diverse perspectives and experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Communications and Engagement Manager in Earlham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Future Projects.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Future Projects.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Future Projects.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Future Projects. Apply directly through us to stand out!
We think you need these skills to ace Communications and Engagement Manager in Earlham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Future Projects. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Communications and Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Future Projects
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Future Projects. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
