Future Prospects Group Ltd is seeking an IT Helpdesk Technician - Level 3 based in Nottinghamshire. You will act as the final escalation point, owning complex incidents across Windows Server, M365, Entra ID, networking, and security while mentoring junior staff.
The role covers problem management, vendor coordination, and accurate PSA ticketing. Benefits include a company phone/laptop, pension, Perkbox, private medical insurance, training, travel allowance or company vehicle, and uniforms.
Senior 3rd-Line IT Helpdesk Technician: MSP Expert in Nottingham employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.
