At a Glance
- Tasks: Manage governance tasks and ensure partner compliance in a dynamic environment.
- Company: Join Go.Compare, a leading price comparison site with a vibrant team.
- Benefits: Enjoy uncapped leave, profit-sharing bonuses, and wellbeing support.
- Other info: Hybrid role based in Cardiff with excellent career growth opportunities.
- Why this job: Make a real impact on consumer experiences while developing regulatory expertise.
- Qualifications: Experience in administrative or compliance roles and strong organisational skills.
The predicted salary is between 51750 - 63250 £ per year.
Description Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about.
From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.
Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world.
We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions.
Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media.
The Team You'll Join As a part of Future's brand portfolio, Go.
Compare's a passionate price comparison site finding customers savvy insurance deals.
Within this, our Business Service team drives partner operational compliance and governance across key brands.
We execute Fair Value Assessments, conduct accessibility reviews, and process partner Due Diligence requests.
It's an exciting opportunity to build regulatory expertise and ensure transparent financial experiences for millions of consumers.
What you'll do Reporting to the Senior Business Service Manager, you'll manage administrative and governance tasks across our Product Governance framework.
You'll ensure partner compliance, process Fair Value Assessments (FVAs), and manage partner Due Diligence requests.
Daily, you'll use Google Drive, Google Workspace, spreadsheets, and Service Level Agreement (SLA) trackers to log governance cases.
You'll work closely with Compliance, Partner Development Managers, and Channel Development Managers to review customer journeys.
You'll also provide operational cover for the Governance Officer during leave periods and monitor change sign-offs.
This hybrid role's based in our Cardiff office, combining remote work with in-person collaboration.
Conduct product journey reviews with a focus on accessibility and vulnerable customer oversight.
Process Fair Value Assessments (FVAs) and assist Compliance with remuneration review requests.
Manage partner Due Diligence cases, issue questionnaires, and review documentation.
Maintain central logs, risk registers, SLA trackers, and Google Drive folder structures.
Provide operational cover for the Governance Officer during leave and track change sign-offs.
Coordinate escalation workflows for SLA breaches or material review findings.
What you’ll bring Experience in administrative, governance, compliance, or operational support roles.
Knowledge of Fair Value Assessments, partner Due Diligence, or FCA regulatory standards.
Strong organisational skills with experience managing central logs and SLA trackers.
Ability to manage Google Drive folder structures and digital document workflows.
Excellent written communication skills to interact effectively with internal and external partners.
Strong attention to detail when conducting document reviews and updating risk registers.
Minimum Requirements Experience in an administrative, compliance, or governance support position.
Experience managing administrative workflows and tracking Service Level Agreements (SLAs).
Ability to work a hybrid schedule from our Cardiff office.
What's in it for you The expected range for this role is 26,500 - 30,000 This is a Hybrid role from our Cardiff Office, working three days from the office, two from home… Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level P7Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are.
Different perspectives spark ideas, fuel creativity, and push us to innovate.
That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.
When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life.
It's not just about what you bring to the table — it's about making sure the table has room for everyone.
Because a diverse team isn't just good for business.
It's the Future.
Find out more about Our Future, Our Responsibility on our website.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid #LI-FT1Job Summary ID: 370F105D2EDepartment: Go.
Compare
Product Governance Support Officer - Go.Compare in London employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Governance Support Officer - Go.Compare in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Future plc looking for candidates who are engaged and informed.
We think you need these skills to ace Product Governance Support Officer - Go.Compare in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Future plc. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Future plc
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Future plc’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
