At a Glance
- Tasks: Coordinate commercial workflows between Future and SheerLuxe to drive growth and efficiency.
- Company: Join a leading media company that connects people with their passions.
- Benefits: Enjoy uncapped leave, bonuses, and well-being support in a hybrid work environment.
- Other info: Dynamic team culture focused on innovation and collaboration.
- Why this job: Be at the forefront of commercial strategy and make a real impact on business operations.
- Qualifications: Experience in commercial operations and strong analytical skills are essential.
The predicted salary is between 60000 - 65000 £ per year.
Who we are
We create trusted, expert content that helps millions of people discover more about the things they love, need and care about.
From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.
Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world.
We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions.
Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media.
The Team You'll Join
You’ll join Future’s Revenue Operations & Commercial Strategy team, a newly established function focused on making our commercial organisation work better.
The team sits across commercial insight, performance, systems, process and transformation.
We build and run the operating mechanisms that connect commercial strategy to execution - giving teams better visibility, clearer processes and stronger governance while identifying opportunities to improve how Future generates revenue.
This role will sit within the Insight & Performance team and will have a particular focus on how Future and Sheer Luxe work together commercially to drive incremental opportunity.
You’ll play a central role in making that model work day to day and helping it evolve as we learn.
The role can be based in either our London or Bath office on a hybrid basis.
What you'll do
Reporting to the Head of Revenue Operations - Insight & Performance, you’ll own the day-to-day operation of the Future x Sheer Luxe commercial workflow.
You’ll work closely with Future and Sheer Luxe commercial teams, Revenue Operations and senior commercial leadership to ensure relevant opportunities are surfaced early, routing decisions are made quickly and consistently, and both businesses have clear visibility of progress and outcomes.
You’ll act as a central point of coordination across the two organisations.
This will involve understanding the client context behind an opportunity, bringing together the right stakeholders, applying agreed routing criteria and ensuring decisions are documented and followed through.
Alongside running the process, you’ll use the data and patterns it generates to identify where the operating model can improve and where Future and Sheer Luxe could create additional commercial value together.
- Own the day-to-day Future x Sheer Luxe opportunity routing and governance process.
- Maintain a clear view of in-scope commercial opportunities, ownership, Lead organisation, stage and outcome.
- Bring together relevant Future and Sheer Luxe teams quickly when an opportunity requires a routing decision.
- Apply agreed client-led routing criteria consistently and help resolve ownership or workflow questions.
- Ensure decisions and rationale are clearly recorded and communicated to the relevant teams.
- Track opportunities passed between Future and Sheer Luxe through to conversion and commercial outcome.
- Produce regular reporting on pipeline, conversion, collaboration and emerging trends for Revenue Operations and commercial leadership.
- Identify recurring friction, process gaps and opportunities to improve the operating model.
- Analyse where collaboration is creating incremental client or commercial value and surface opportunities for further growth.
- Support joint account planning and pre-brief activity across priority clients where appropriate.
- Coordinate enablement and knowledge sharing so Future teams better understand Sheer Luxe’s proposition and vice versa.
- Support wider Revenue Operations and Commercial Strategy projects where workflow, governance or cross-functional commercial coordination is required.
- Help move the process from manual coordination toward a simple, scalable and increasingly systemised workflow over time.
- What you’ll bring
- Experience in commercial operations, revenue operations, business management, sales operations, account management or a similar commercially focused role.
- Strong judgement and the confidence to work across teams with different priorities and perspectives.
- Excellent stakeholder management skills, with the ability to build trusted relationships across commercial teams and senior leadership.
- A structured approach to solving ambiguous problems and turning them into clear processes and decisions.
- Strong analytical skills and confidence working with pipeline, revenue or performance data.
- The ability to understand the commercial context behind a client opportunity rather than relying solely on process or data.
- Excellent written and verbal communication skills, with the ability to make complex issues clear and concise.
- A practical, action-oriented approach and willingness to take ownership of issues through to resolution.
- Curiosity about how commercial organisations operate and an interest in improving processes, behaviours and ways of working.
- Confidence working independently in a role where the operating model will continue to evolve.
- Minimum Requirements
- Experience in a commercial, operational or revenue-focused role.
- Demonstrable experience coordinating work across multiple teams or stakeholder groups.
- Experience working with CRM, pipeline, revenue or commercial performance information.
- Strong organisational and analytical skills with a high level of attention to detail.
- Ability to operate effectively with senior stakeholders while remaining close enough to the detail to keep day-to-day processes moving.
- Ability to work on a hybrid basis from either Future’s London or Bath office.
What we offer
- Uncapped leave
- Enhanced parental leave
- Discounted rates with Dental care and Private Medical care
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend scheme - with payment following the successful hire
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
- Salary sacrifice Pension scheme up to 5% match
- Free drinks and snacks in our offices
- The expected salary range for this role is £60,000 - £65,000
This is a hybrid role and can be based from our London or Bath office.
- Internal job family level: Commercial 5
- Inclusion and Diversity at Future
At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible.
We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.
Find out more about Our Future, Our Responsibility on our website.
If you need any reasonable adjustments, please let us know, and we'll be happy to support you.
- #LI-Hybrid
- #LI-HLK1
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Commercial Operations Manager - Future & SheerLuxe - 12 Month FTC employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager - Future & SheerLuxe - 12 Month FTC
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Future plc. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Future plc.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Future plc.
We think you need these skills to ace Commercial Operations Manager - Future & SheerLuxe - 12 Month FTC
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Future plc and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Future plc
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Future plc will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Future plc.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Future plc.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Future plc. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
