Future plc in Cardiff (Go.Compare) is seeking a customer service assistant on a 6-month fixed-term contract. You will be the main point of contact between our business and customers, assisting users as they complete online comparisons and providing clarity on product information.
This hybrid role requires you to communicate across telephone, email, live chat and social media, using Word, Excel and Google Suite to track inquiries.
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Hybrid Customer Experience Specialist in Cardiff employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.
