Future PLC in Cardiff is hiring a Retention assistant to help keep magazine subscribers happy and reduce cancellations. You will be the go-to person for customers looking to cancel and work to retain their subscriptions.
You will handle objections, meet KPIs, and use systems to capture customer data accurately, while collaborating with the team to deliver consistent service. This is a hybrid role with three days in the Cardiff office and two days working from home, offering uncapped leave, a
#J-18808-Ljbffr
Hybrid Retention & Sales Assistant in Bath employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.