Future plc, based in Cardiff, is seeking a customer service-focused individual to manage multi-channel inquiries. You’ll guide customers through online comparisons, provide product clarity, and help them access special offers. The role is hybrid, three days a week in the Cardiff office, with uncapped leave and a collaborative team culture.
You’ll use Word, Excel, and Google Suite to track inquiries, while delivering excellent service across phone, email, live chat, and social media channels.
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Customer Support Specialist (Hybrid, Cardiff) in Bath employer: Future plc
At Future, we pride ourselves on being a dynamic and inclusive employer that champions professional growth and innovation. As an Agency Trading Director based in our vibrant London Paddington office, you'll enjoy a collaborative work culture, uncapped leave, and enhanced parental benefits, all while leading strategic agency relationships that drive meaningful impact across our extensive portfolio. With opportunities for profit sharing and a commitment to diversity, Future is the ideal place for ambitious professionals looking to make their mark in the media landscape.
