Job Description
Service Manager Oxford £60,000 - £75,000
Benefits:
- Basic
- Bonus
- OEM Training
- Stability
- Work-Life Balance
- Job Satisfaction
- Appreciation
- Family - Feel
- Company Car (Personal Use)
- Fuel Card
- Pension
Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function. Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.
Responsibilities
- Managing and supporting a team of Field Service Engineers
- Overseeing service operations, scheduling and performance
- Providing technical support and guidance on washer disinfectors and autoclaves
- Monitoring KPIs, service quality and customer satisfaction
- Supporting engineer development, training and recruitment
- Working closely with senior management to support business growth
- Managing customer relationships and resolving escalated technical issues
Requirements
- Previous experience managing or supervising Field Service Engineers
- Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered)
- Strong technical and customer-facing skills
- Full UK Driving Licence
- Commutable distance to the Wokingham area and happy to travel UK wide
Keywords
Service Manager, Regional Service Manager, National Service Manager, Engineering Manager, Technical Service Manager, Operations Manager, Service Delivery Manager, Field Service Manager, Engineering Supervisor, Service Supervisor, Medical Equipment Manager, Medical Engineering Manager, Decontamination Engineer, Autoclave Engineer, Washer Disinfector Engineer, Sterilisation Engineer, Validation Engineer, HTM Engineer, Medical Engineer, Laboratory Engineer, Scientific Engineer, Biomedical Engineer, Clinical Engineer, Field Service Engineer, Service Engineer, Electro-Mechanical Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, OEM Engineer, Technical Manager, Bradford, Leeds, Wakefield, Huddersfield, Halifax, Dewsbury, Batley, Morley, Pudsey, Castleford, Pontefract, Wetherby, Harrogate, York, Sheffield, Doncaster, Rotherham, Barnsley, Hull, Scunthorpe, Grimsby, Lincoln, Nottingham, Derby, Leicester, Birmingham, Coventry, Wolverhampton, Stoke-on-Trent, Telford
Service Manager in Banbury employer: Future plc
Future plc is an exceptional employer, offering a dynamic work environment in the vibrant cities of Bath or London. With a strong emphasis on employee growth, our culture fosters collaboration and innovation, while benefits such as uncapped leave and profit-sharing opportunities ensure that your contributions are recognised and rewarded. Join us to be part of a forward-thinking team that values your expertise and supports your professional journey.
