At a Glance
- Tasks: Manage and grow customer accounts while promoting sustainable technology solutions.
- Company: Join Future® Office, a leader in sustainable tech based in Hertfordshire.
- Benefits: Full-time role with opportunities for growth and a focus on innovation.
- Other info: Dynamic environment with a commitment to sustainability and customer support.
- Why this job: Be part of a forward-thinking team shaping the workplace of the future.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Company Description
Future® Office, part of Future Digital Systems, is a leading sustainable technology solutions provider based in Hertfordshire. The company focuses on delivering the “workplace of the future” through sustainable print management, cloud services, and contactless technologies for schools and businesses across the UK. Established in 2009, Future® Office combines digital transformation expertise with dedicated after-sales support from in-house service teams and skilled engineers. The organization values long-term partnerships, guiding clients from initial consultation through implementation and ongoing optimization. Team members join a forward-looking company committed to innovation, sustainability, and reliable customer support.
Role Description
This is a full-time, on-site Sales Account Manager role based in Hoddesdon. The Sales Account Manager will manage and grow a portfolio of customer accounts, focusing on sustainable print management, cloud services, and related workplace technologies. Daily responsibilities include:
- Identifying new business opportunities
- Generating and qualifying leads
- Conducting client meetings and product demonstrations
- Preparing proposals and quotations
- Maintaining regular contact with existing clients to understand their evolving needs
- Ensuring a high level of customer satisfaction
- Coordinating with internal teams to deliver tailored solutions
- Tracking sales performance, updating CRM records, and providing accurate forecasts and reports to support business planning
Qualifications
- Proven skills in Account Management and Customer Satisfaction to build, maintain, and grow long-term client relationships
- Strong Customer Service and Communication abilities to respond to inquiries, handle issues professionally, and present solutions clearly
- Experience with Lead Generation and prospecting to identify, qualify, and convert new business opportunities
- Demonstrated sales experience in B2B environments, ideally within technology, managed print, or cloud services
- Comfort working with CRM systems, sales pipelines, and reporting tools
- Goal-oriented mindset with the ability to meet or exceed sales targets while working both independently and collaboratively
- Valid UK driving licence and willingness to travel to client sites as required
- Relevant education or training in business, sales, or a related field, or equivalent professional experience
Sales Account Manager employer: future® Office
Future® Office is an exceptional employer, offering a dynamic work environment in Hertfordshire where innovation and sustainability are at the forefront. Employees benefit from a culture that prioritises professional growth, with opportunities to develop skills in cutting-edge technology solutions while enjoying a supportive team atmosphere. The company's commitment to long-term partnerships and customer satisfaction ensures that team members are engaged in meaningful work that makes a positive impact on businesses and schools across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or clients, make sure you can clearly articulate what you bring to the table. Tailor your message to highlight your experience in account management and customer satisfaction.
✨Tip Number 3
Follow up after meetings! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Sales Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Future® Office. Make sure to showcase your skills in lead generation and B2B sales when you do!
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in account management, customer satisfaction, and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable technology and how your skills align with our mission at Future® Office. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey ideas clearly. Whether it's through your CV, cover letter, or any additional documents, let us see your strong communication abilities in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at future® Office
✨Know Your Stuff
Before the interview, dive deep into Future® Office's mission and values. Understand their focus on sustainable technology solutions and how they deliver the 'workplace of the future'. This will help you align your answers with what they care about and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your account management and customer satisfaction skills. Think about times when you successfully identified new business opportunities or turned around a challenging client relationship. Be ready to discuss these in detail during the interview.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to sustainable print management and cloud services. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Data-Driven
Since the role involves tracking sales performance and updating CRM records, be prepared to discuss how you've used data in your previous roles. Share examples of how you’ve used sales metrics to drive decisions or improve client relationships, as this will demonstrate your analytical skills and goal-oriented mindset.
